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Customer reviews of Alex Scott Cramlington

At Alex Scott Cramlington we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Cramlington

Alex Scott Cramlington
5
4.9

Based on 149 customer reviews

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  • 5

    Simply the best.

    By RICHARD F on 17 October 2017 | Verified purchase

    i am in my late 60's and have purchased many cars over the last 50 years. i can, unreservedly, say that my buying experience with this team was the the best i have come across. A few problems, with my part ex, were dealt with quickly, professionally, and in my best interests. Highly delighted and highly recommended


  • 5

    Move up !

    By Kathleen F on 16 October 2017 | Verified purchase

    I bought a car from this garage on Saturday (14/10/17) the salesman called P was extremely helpful and not pushy at all.


  • 5

    Great experience

    By Keilie B on 09 October 2017 | Verified purchase

    The staff at Alex Scott are so lovely and understanding. My new car is beautiful. Highly recommended.

    Reply from Alex Scott Cramlington on 10/10/17

    Many thanks for the review Keillie. glad your long journey was worth it. Paul and the team.


  • 5

    A-Class service !

    By JAYNE F on 30 September 2017 | Verified purchase

    Dealt with kevin from enquiry through to purchase - an honest lovely guy unlike past experiences I have had - even from main dealers -kept to his word with everything - will definitely recommend Alex Scott - love my new car - Mercedes white a-class sport - being a new mummy I needed a 4 door economical car - this is perfect - looked brand new when it was collected - thank you kevin for everything

    Reply from Alex Scott Cramlington on 02/10/17

    Many thanks for your kind comments Jayne. Hope your new Aclass serves you and your family well. Kevin and the team.


  • 5

    Replacement car

    By JOHN R on 27 September 2017 | Verified purchase

    The replacement car is wonderful. Serviced and valeted prior to collection. The price was right and the paperwork easy. A good company to deal with. Recommended.

    Reply from Alex Scott Cramlington on 29/09/17

    Many thanks for the review John. Hope your new Yaris serves you well. Kevin and the team.


  • 5

    A star service

    By Joanne E on 23 September 2017 | Verified purchase

    Down to earth service...third car our family have purchased here so the cars are of the highest class. Great service and sales process was smooth quick and I'm over the moon!

    Reply from Alex Scott Cramlington on 27/09/17

    Many thanks for your kind comments Joanne. Hope your new Yaris servesyou well. Kevin and the team.


  • 5

    Great place to buy a car

    By KATRINA P on 22 September 2017 | Verified purchase

    Helpful friendly and knowledgeable. Helped out with extras and even sorted out the private number plate!

    Reply from Alex Scott Cramlington on 23/09/17

    Many thanks on your purchase Katrina. Absolute pleasure to deal with. Enjoy your new Kuga. Kevin and the team.


  • 5

    Buying new car

    By CARL A on 21 September 2017 | Verified purchase

    Very easy to deal with, Paul was great from the start and was very professional. Went the extra mile on more than one occasion. Sat down and went through everything to make sure the deal was right for me. Even got the car delivered from another dealership to test drive. Absolute pleasure to deal with and will be back next time, couldn't recommend enough.

    Reply from Alex Scott Cramlington on 23/09/17

    Many thanks for your kind review Carl. Hope your new focus serves you well. Paul and the team.


  • 5

    Excellent service one of best i have dealt with

    By David C on 21 September 2017 | Verified purchase

    Absoloutly excellent service. Had a slight issue with boot and they fixed it immediatly. Would definitly recommend them.

    Reply from Alex Scott Cramlington on 23/09/17

    You've bought yourself a lovely car David. You know where we are if you need anything. Kevin and the team.


  • 5

    first class garage

    By Shirley I on 16 September 2017 | Verified purchase

    100% happy with the car i bought also the 2 sales guys very helpful would defiantly buy from them again

    Reply from Alex Scott Cramlington on 23/09/17

    Many thanks for you kind review Shirley. Hope your 500L serves well. Paul and the team.


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