Customer reviews of Alex Scott Cramlington

By Adam W on 16 November 2017 | Verified purchase

After spending the weekend looking for a car after an insurance write off and being badgered by the stereotypical sales man we landed at Alex Scott. The salesman was very professional and listened to our needs in a car. Came up with 3 different suggestions from the quality stock available and allowed a test drive of each without any pushy sales. We finally made our choice and made the deal. The car was fully checked, valeted and available for collection in 48 hours. Fantastic friendly service thank you.

Reply from Alex Scott Cramlington on 22/11/17

many thank for your kind review Adam. Hope you're enjoying your new Aclass. Give me a call if you need anything. Paul and the team.

By Raymond B on 15 November 2017 | Verified purchase

Very friendly and helpful to deal with nothing to much trouble. Just let us make our own mind up on the car we wanted and test drive it by ourselves. Didn’t feel any pressure at all

Reply from Alex Scott Cramlington on 16/11/17

Many thanks for your kind review Raymond. Youve bought yourself a wonderful car. Hope the Mercedes serves you well. Enjoy Kevin and the team.

By Natasha L on 15 November 2017 | Verified purchase

Bought a car for my daughter and they couldn't have been more helpful

By LISA D on 11 November 2017 | Verified purchase

This is the third car I have bought from Alex Scott cars, they are brilliant. Genuine and trustworthy, there is no fuss or fancy frills, just a small team who sell quality, low mileage cars at a reasonable price. Efficient and helpful, an excellent service. Thank you!

Reply from Alex Scott Cramlington on 16/11/17

Many thanks for your custom once again Lisa. Hope your new Grand cmax serves you well,Paul and the team.

By Karen C on 10 November 2017 | Verified purchase

Really honest guy, superb service ¿¿ Definitely would recommend, thank you ¿

Reply from Alex Scott Cramlington on 11/11/17

Many thanks for the kind review Karen. Hope the car serves you well. Kevin and the team.

By Michael M on 05 November 2017 | Verified purchase

Friendly and accommodating throughout. Possibly could have explained the part exchange amounts better. Once the vehicle had arrived home the tyre pressure warning light was displayed. Upon checking all four tyres were of different pressures which makes one question the thoroughness of the pre-sale service.

Reply from Alex Scott Cramlington on 06/11/17

Hi Michael. Hope you are enjoying the new mazda 2 and can only appologise for the tyre pressures not being correct but a number of factors could of affected this.I can assure you the vehicle was thoroughly checked before delivery. Please let me know of any issues you may have and we will endeavour to sort them for you. Cheers Paul and the team.

By Karen M on 03 November 2017 | Verified purchase

Exellent service and a pleasure to do business with. They sorted my finance in a few minutes. And I picked up my car in 2 days.

Reply from Alex Scott Cramlington on 04/11/17

Many thanks for the review Karen. Hope the c4 Grand picasso serves you well.Kevin and the team.

By MICHELLE W on 03 November 2017 | Verified purchase

Excellent service. Not pushy salesman! Did his very best to find my perfect car.

Reply from Alex Scott Cramlington on 04/11/17

Many thanks for the review Michelle. A pleasure once again, hope your new 2008 serves you well. Kevin and the team.

By Kerry C on 02 November 2017 | Verified purchase

Young lad who sold us the car was briilant cudnt of done enough for us .we will be back

Reply from Alex Scott Cramlington on 03/11/17

Many thanks for your kind comments and hope the corsa serves you well.paul and the team.

By Natalie W on 02 November 2017 | Verified purchase

Amazing, they were absolutely fabulous for my first ever car. Really spent time helping me out as well. First class service! Highly recommended!

Reply from Alex Scott Cramlington on 03/11/17

Hope "Molly" your new Kia Rio serves you well Natalie. You know where we are if you need anything. Absolute pleasure to deal with and thanks again for my card and hotwheels camero!! cheers kevin and the team.