Customer reviews of Alex Scott Cramlington

By alexander A on 19 September 2020 | Verified purchase

Very helpful and fair with part ex price the man who served us was very welcoming would return here for future car purchases

Reply from Alex Scott Cramlington on 21/09/20

Many thanks for your custom and review Alex, enjoy your new I30. Paul and the team.

By mark P on 15 September 2020 | Verified purchase

Over the last 30 years I’ve bought loads of cars and I can honestly say this was the best experience ever. Extremely friendly not pushy made the decision to buy the easiest I’ve ever had. I work in sales and had been to a. Couple if dealers and drove a few dars the main dealer was only interested in what extra insurance and finance he could sell even though I didn’t want ant the other dealer was extremely rude so lost out.if you want a friendly relaxed non pushy sales and be made to feel valued this is the place to go. I know where my first stop will be next time thanks to a great team

Reply from Alex Scott Cramlington on 16/09/20

Many thanks for your kind review and custom Mark, Hope the kuga serves you well and you know where we are if you need anything. Kevin and the team.

By VALERIE W on 15 September 2020 | Verified purchase

I found that all staff were very informative and everything about the whole experience went without a hitch! The car I bought (Renault Cactus) was immaculately cleaned and plenty petrol in.

Reply from Alex Scott Cramlington on 16/09/20

Many thanks Valerie, enjoy your new Cactus. Kevin and the team.

By ellise B on 14 September 2020 | Verified purchase

Best experience I’ve had when buying and selling a car , it was a quick process and Paul was so helpful?!

Reply from Alex Scott Cramlington on 15/09/20

Many thanks for your kind review Ellise, Enjoy your new a class. Paul and the team.

By annette K on 03 September 2020 | Verified purchase

Great car, great value, very easy to deal with. Would definitely recommend and would buy from here again.

Reply from Alex Scott Cramlington on 04/09/20

Many thanks for your custom and kind review, hope you enjoy many happy miles in your new Kia ceed. Kevin and the team.

By michael P on 03 September 2020 | Verified purchase

Car was as described how ever car looked lovely and shiny as it was covered in a filler polish which washed off over night leaving all the white residue All over the black trim didnt feel valued as a customer as car was not the most expencive nothing bad about the sale how ever

Reply from Alex Scott Cramlington on 04/09/20

Hi Michael Sorry your car had machine polish dust left on it if you would like to pop back along i will rectify it immediately for you. No matter what price we sell the car for we strive to produce a top grade finish for all. We value you as a customer and look forward to sorting this for you. Kevin and team

By tina T on 01 September 2020 | Verified purchase

Friendly and excellent service. Will buy there again.

Reply from Alex Scott Cramlington on 03/09/20

Many thanks for your custom and review Tine, hope the new Yaris serves you well. Kevin and the team.

By samson E on 29 August 2020 | Verified purchase

excellent service and lovely car.no issue yet but i am so sure if any does develop they will sort it out.good price and wonderful service

Reply from Alex Scott Cramlington on 03/09/20

Many thanks for your custom and kind review Samson, Glad the trip over from Carlisle was worth it. Kevin and the team.

By gemma F on 28 August 2020 | Verified purchase

A great experience from start to finish. The salesman couldn’t have been more helpful. It’s the first time using this dealership and would recommend it to anyone. Very kind and Everything was explained in full and very easy to understand

Reply from Alex Scott Cramlington on 28/08/20

Many thanks for your kind review and custom Gemma. Enjoy the new civic. Paul and the team.

By christopher S on 26 August 2020 | Verified purchase

No pressure sale, gave me the keys and left me to assess car. Only came back after I'd test driven and once agreed sale let me use phone to transfer insurance and even set up tax for me so could drive away there and then. First class five star service. Also said any issues to contact them and they would try their best to resolve it immediately. Highly recommend this dealer.

Reply from Alex Scott Cramlington on 26/08/20

Enjoy the new octavia vrs Chris and thanks for the kind review. Kevin and the team.