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Customer reviews of Alex Scott Cramlington

At Alex Scott Cramlington we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Cramlington

Alex Scott Cramlington
5
4.9

Based on 386 customer reviews

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  • 5

    Fantastic Service

    By Linda A on 08 October 2018 | Verified purchase

    Fantastic service as usual.....I always purchase my cars from Alex Scott in Cramlington

    Reply from Alex Scott Cramlington on 08/10/18

    Many thanks for your continued custom Linda,Hope the new leon serves you well. Kevin and the team.


  • 5

    Fantastic all round

    By Leslie R on 05 October 2018 | Verified purchase

    I was impressed from the first phone call. Helpful, got new car ready quick with MOT etc and simply top service from a great bloke! Cheers. I will be back in the future and would easily recommend to others. No hassle or stress. Marvellous. Car exactly as described.

    Reply from Alex Scott Cramlington on 05/10/18

    Many thanks for the review and custom Les, Glad the travel up was worth it, enjoy your new grand cmax and you know where we are if you need anything. Kevin and the team.


  • 5

    Finding my dream car

    By Ann S on 02 October 2018 | Verified purchase

    I visited the garage as I was looking for a white Kia Rio 1.4 with a low mileage. I had been looking for the exact car which I just happened to find at the top of the yard. I was asked if I'd like to take it for a test run which I eagerly accepted. I loved it and it was perfect for what I was wanting it for. The sales person was extremely helpful and very polite.

    Reply from Alex Scott Cramlington on 03/10/18

    Many thanks once again Ann. Enjoy your new Rio and you know where we are if you ever need anything. Paul and the team.


  • 5

    Highly Recommended!

    By Alexandra G on 30 September 2018 | Verified purchase

    Buying a car for the first time on my own was very daunting plus I was travelling 280 miles, but it couldn't have been anymore enjoyable than with Kevin and the team. The car is fantastic, I love it and the drive home was perfect. Thank you very much.

    Reply from Alex Scott Cramlington on 01/10/18

    many thanks for the review Alex, glad the long journey was deemed worth it and keep enjoying your new Qashqai. Kevin and the team.


  • 5

    100% recommend!

    By Michelle C on 28 September 2018 | Verified purchase

    The gentleman who helped with my purchase, was extremely helpful with my new purchase, he got me a very good deal on my Peugeot 208. The few issues I had with a few dents, he sorted the same week. Very satisfied with the customer service he provided.

    Reply from Alex Scott Cramlington on 01/10/18

    Glad your happy with everything Michelle. you know where we are if you need anything. Paul and the team.


  • 5

    Buying car

    By Jamie M on 26 September 2018 | Verified purchase

    Paul hickson sold us are car. No pressure just an honest guy. I would recommend this garage.

    Reply from Alex Scott Cramlington on 27/09/18

    Many thanks Jamie, hope your new focus serves you well, Paul amd the team.


  • 5

    Good place and willing to help after sales

    By Dean G on 26 September 2018 | Verified purchase

    Good experience and any slight issue resolved with no hesitation. Everyone there was pleasant. Reasonable part ex rate for our old car. After sales good.

    Reply from Alex Scott Cramlington on 27/09/18

    Many thanks for the review and Glad you travel from Hull was worth it. You bought yourself a lovely IX35 and you know where we are if you need anything. Kevin and the team.


  • 5

    Excellent service from Paul

    By Dorothy K on 24 September 2018 | Verified purchase

    Excellent service from the moment l entered the garage

    Reply from Alex Scott Cramlington on 27/09/18

    Many thanks for the review Dorothy, hope your new Tiguan serves you well. Paul and the team


  • 5

    First class

    By Caroline W on 21 September 2018 | Verified purchase

    First class personal service, sales staff could not have been more helpful ,no pressure what so ever!

    Reply from Alex Scott Cramlington on 22/09/18

    Many thanks for the review Caroline,hope your new 3008 serves you well and you know where we are if you ever need anything. Kevin and the team.


  • 5

    Good service start to finish

    By Gary T on 20 September 2018 | Verified purchase

    Super easy to deal with in out, service no hard sell. Did what they said. I like the guide post branch who make promises and don't deliver. Cramlington branch were brilliant

    Reply from Alex Scott Cramlington on 20/09/18

    Many thanks Gary, Hope the new DS3 serves you well and you know where we are if you need anything. Kevin and the team.