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Customer reviews of Alex Scott Cramlington

At Alex Scott Cramlington we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Cramlington

Alex Scott Cramlington
5
4.9

Based on 650 customer reviews

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  • 5

    Very helpful and not pushy salesman

    By jacqueline A on 25 August 2020 | Verified purchase

    Went to view a car at Alex Scott cramlington. I liked the fact that we could have a good look without the added pressure of someone there constantly giving you a sales pitch but available if needed to answer any questions you may have. Once car sale was agreed and date for completion arranged we picked it up on time and all paperwork completed by sales assistant was very thorough and organised and carried out safely with covid 19 guidelines.

    Reply from Alex Scott Cramlington on 26/08/20

    Many thanks once again Jacqueline, you bought yourself a lovely Mokka and you know where we are if you need anything. Kevin and the team.


  • 5

    Amazing service.

    By lynn W on 25 August 2020 | Verified purchase

    My whole journey from start to finish was faultless. I turned up on a Saturday evening at 4:45 and was made to feel welcome, even with the exception of the garage closing at 5pm! I was there until just after 5:30 but decided on a car alongside part ex with mine. Paul was amazing and very informative. He was able to give firm answers and explained everything fully. Paul was at hand throughout the transaction and found me an excellent finance scheme. I have already recommended Alex Scott Garage and will do so again. Thank you.

    Reply from Alex Scott Cramlington on 26/08/20

    Many thanks for your custom and kind review Lynn, hope your new captur serves you well. Paul and the team.


  • 5

    First class

    By lee W on 25 August 2020 | Verified purchase

    Very friendly service. Professional staff and extremely helpful.

    Reply from Alex Scott Cramlington on 25/08/20

    Thank you for your continued custom Lee and hope the new kuga serves you well. Kevin and the team.


  • 5

    Very helpful and trustworthy outfit 5 star πŸ‘πŸ‘

    By paul E on 24 August 2020 | Verified purchase

    Very helpful friendly,couldn’t fault the whole experience over the moon with the new carπŸ‘

    Reply from Alex Scott Cramlington on 25/08/20

    many thanks for the continued custom Paul, hope your new Qashqai serves you well. Paul and the team.


  • 5

    Excellent

    By charlie F on 11 August 2020 | Verified purchase

    Quality car and quality customer service. Highly recommendable.

    Reply from Alex Scott Cramlington on 11/08/20

    Glad the journey from Hartlepool was worth it, thanks again and enjoy the new ibiza. Paul and the team.


  • 5

    Good to deal with.

    By andrew A on 10 August 2020 | Verified purchase

    I chose the dealership based on the reviews, and it proved a good choice. They were easy to deal with, and there was no pressure at all. We were able to view the car at our leisure, come back for a test drive and then pick it up a few days later.

    Reply from Alex Scott Cramlington on 11/08/20

    Many thanks for yor kind review Andrew, hope the new astra serves you well. Kevin and the team


  • 5

    Ford fiesta

    By emer Y on 10 August 2020 | Verified purchase

    Quick, easy and friendly experience from Kevin. Only have the car a couple of weeks but so far so good.

    Reply from Alex Scott Cramlington on 10/08/20

    Many thanks for your custom and kind review Emer, enjoy the new fiesta. Kevin and the team.


  • 5

    Buying a car.

    By walter S on 09 August 2020 | Verified purchase

    A very friendly salesperson .explained everything well

    Reply from Alex Scott Cramlington on 10/08/20

    Many thanks for your custom and kind review Walter, hope the new Mokka serves you well. Kevin and the team.


  • 5

    Buying a car

    By karen L on 05 August 2020 | Verified purchase

    I went to garage straight in said what car I wanted all done 15 minutes

    Reply from Alex Scott Cramlington on 05/08/20

    Many thanks for your continued custom Karen, enjoy your new Mokka. Kevin and the team.


  • 5

    Never disappointed

    By colin J on 04 August 2020 | Verified purchase

    So helpful and friendly staff and great part ex prices great selection of vehicles

    Reply from Alex Scott Cramlington on 05/08/20

    Many thanks once again Colin, you bought yourself a stunning kuga, enjoy. Kevin and the team.