- Telephone:
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Customer reviews of Alex Scott Cramlington
At Alex Scott Cramlington we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Alex Scott Cramlington
Based on 580 customer reviews
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5
EXCELLENT CUSTOMER SERVICE
By lauren M on 08 November 2019 | Verified purchase
I currently have a lease car at work but due to a change in circumstances I was looking for an alternative. I haven’t had a personal car for over 10 years so was dubious about purchasing another car but was recommended Alex Scott’s by friends and family. The process from start to finish was so easy. We had a look around and found the perfect family car. The salesman was very friendly and approachable as opposed to forceful or overpowering. Within half an hour we had signed forms. He arranged for a service, MOT & full valet to be completed prior to collection. Made a very stressful and daunting process a very easy and smooth process. I can’t recommend Alex Scott enough. There customer service skills are excellent and I wouldn’t hesitate to recommend others/return in the future. Many thanks
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5
Good service
By MICHELLE W on 08 November 2019 | Verified purchase
This is my 3rd car purchased from here. Never had a problem so hopefully won't with one. Good service
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5
Very satisfied customer!
By claire J on 08 November 2019 | Verified purchase
Very happy with my whole car buying experience! No pressure selling or bs, just friendly staff & a great car!
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5
Very good service
By david B on 08 November 2019 | Verified purchase
Very friendly staff excellent service good piece of mind.
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5
No pressure sales
By thomas F on 08 November 2019 | Verified purchase
Great choice of cars. No pressure to buy. Allowed s good test drive and car well prepared on collection. Will certainly check out again .
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5
Doing my bit for a small family run garage..
By michelle S on 07 November 2019 | Verified purchase
Friendly and welcoming, always listen to their customers requests...
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5
No pressure
By thomas F on 06 November 2019 | Verified purchase
Found car through Autotrader and was as described. At first viewing the car was open for a good examination and there was no pressure from salesman who arranged us a test drive at a later time. Car was valeted and had a good amount of petrol in it when we picked it up on the desired day and time. They gave a great selection of cars and would use again. Good
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5
Excellent
By TERESA M on 01 November 2019 | Verified purchase
Very good service from start to finish and after care is fantastic. I would recommend to everyone
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5
Excellent service
By susan M on 31 October 2019 | Verified purchase
Fantastic service as always. Helpful and good advice the lads always go above and beyond with customer service
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5
Brilliant all round
By stephanie H on 26 October 2019 | Verified purchase
Not pushy at all. Drove me to see a car off site. Was very honest with the cars and helped me decide between two, even though he agreed with me that the cheaper one was more suited to my needs. I pondered outside while sat in my car and then went back in and bought it. Delivered in two days and they collected my part ex when they delivered. Very helpful overall.