Customer reviews of Alex Scott Cramlington

By ken R on 24 June 2021 | Verified purchase

Having bought many cars over the last 45 years I can honestly say that Alex Scott Cars provided the best service we have ever received. From walking into the forecourt to picking our new car up a few days later we received excellent service. As promised the car was in pristine condition when we arrived to collect the car. When we are ready for our next car this will definitely be the first garage we come to.

Reply from Alex Scott Cramlington on 25/06/21

Many thanks for the kind review and custom. Enjoy the new Venga and you know where we are if you need anything. Kevin and the team.

By gail A on 24 June 2021 | Verified purchase

Always top service from the team at Alex Scott Cramlington. Have now bought several great cars from them, and is always the first place we look. Great customer relationship, details explained, fair prices, and on the rare occasion we needed to go back for a problem it was sorted ASAP.

Reply from Alex Scott Cramlington on 25/06/21

Many thanks once again Gail, always a pleasure. Enjoy the new 2 series, Paul and the team.

By jimmy L on 24 June 2021 | Verified purchase

Excellent Service from the initial phone call to when they handed the keys over on my new car, definately recommend if you wish to get a professional service. Kept me informed throughout the process, kept up promises.

Reply from Alex Scott Cramlington on 24/06/21

Many Thanks Jimmy, hope the new Golf serves you well Kevin and the team.

By mark P on 24 June 2021 | Verified purchase

No nonsense done what they said they would do at a time that suited to me . In out with no sales bull ?

Reply from Alex Scott Cramlington on 24/06/21

Many thanks for the kind review and custom Mark. Hope the tiguan serves you well. Paul and the team.

By kenneth N on 24 June 2021 | Verified purchase

Very helpful, friendly, no pressure sales team. I've been a return customer for years as I've always been weel looked after

Reply from Alex Scott Cramlington on 24/06/21

Many thanks as always Ken, hope the new Qashqai serves you well. Kevin and the team.

By joanne F on 24 June 2021 | Verified purchase

Personable and very patient with all my questioning/ mind changes. All the staff I met were very approachable and listened, didn’t feel like I got any sales chat to confuse me. Extremely happy with the service and would recommend.

Reply from Alex Scott Cramlington on 24/06/21

Many thanks for your custom and review Joanne, hope the new SX4 serves you well. James and the team.

By stephen L on 01 June 2021 | Verified purchase

So far so good, love the car. Great & helpful salesman made deal quick & easy.

Reply from Alex Scott Cramlington on 24/06/21

Many thanks for the review and custom Stephen, hope the new Kuga serves you well. Kevin and the team.

By nicholas W on 23 May 2021 | Verified purchase

excellent communication with the salesman from the first phone call and the car was well priced and in excellent condition as they claimed 👍

Reply from Alex Scott Cramlington on 25/05/21

Hi Nicholas, thanks you for your custom and i hope you enjoy the new car down in Newquay. Best regards Kevin and the team.

By elizabeth M on 22 May 2021 | Verified purchase

No pressure sales just very good personal service.

Reply from Alex Scott Cramlington on 22/05/21

Many thanks for your custom and review, Elizabeth. Hope the new Golf serves you well. Kevin and the team.

By mark F on 21 May 2021 | Verified purchase

First class service as always. Alex Scott Cramlington will always go the extra mile to give 100% satisfaction

Reply from Alex Scott Cramlington on 22/05/21

Many thanks once again Mark/Vanessa. Always a pleasure, enjoy the Qashqai. Kevin and the team.