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Customer reviews of Alex Scott Cramlington

At Alex Scott Cramlington we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Cramlington

Alex Scott Cramlington
5
4.9

Based on 257 customer reviews

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  • 5

    Excellebt from

    By Deanne S on 06 July 2017 | Verified purchase

    Fantastic customer service, all my questions answered with no "sales patter"

    Reply from Alex Scott Cramlington on 07/07/17

    Was a pleasure Deanne. Enjoy your new Juke Kevin and the team.


  • 5

    Absolutely fabulous ¿

    By Jessica S on 05 July 2017 | Verified purchase

    Absolutely fantastic service, as always, when I bought my newest car from them the other day. I and my other family members have always purchased our cars and had our MOT and services done here. Very friendly staff, always try their best to help you out and manage any problems promptly and to an excellent standard.

    Reply from Alex Scott Cramlington on 06/07/17

    Many Thanks once again for you kind words Jess. Always a pleasure,enjoy your new peugeot 208. Paul and the team


  • 5

    2nd time buyer

    By Claire W on 05 July 2017 | Verified purchase

    Very friendly,efficient and no nonsense sell. Ive returned for a 2nd time to buy a car from Alex Scott dealing with Paul. Offered me a very good price for my car in part exchange. New car was serviced and MOT ready for me to pick up within 12 hours of selction . Feel very confidant as a single woman, that theyll honour,through my warranty , any future problems,if any that i encounter with the vehicle . Very happy customer.

    Reply from Alex Scott Cramlington on 06/07/17

    Hope your enjoy many in your new Fiat 500L Claire. You know where we are if you need anything. Kevin and the team


  • 5

    Tip top service

    By Alec S on 30 June 2017 | Verified purchase

    Friendly and helpful from initial contact to purchase

    Reply from Alex Scott Cramlington on 03/07/17

    Many Thanks on the purchase and also review. Hope your new cmax serves you well. Cheers Kevin and the team.


  • 5

    Friendly and helpful

    By LEE T on 25 June 2017 | Verified purchase

    Friendly and helpful. Dealt with a small problem very quickly. Very happy with the car and the service!


  • 5

    Spur of the moment purchase.

    By Ivan O on 23 June 2017 | Verified purchase

    I was looking for a car that would take a wheel chair,without altering the rear seats.I called in to Scotts,on the spur of the moment. I found the staff helpful,not pushy and I purchased a vehicle that suited the purpose.I am pleased with the vehicle and I was happy with my experience dealing with the garage.

    Reply from Alex Scott Cramlington on 27/06/17

    Thanks for the kind review Ivan. Enjoy your new cmax and you know where we are if you need anything. Paul and the team.


  • 5

    Brilliant service!

    By Brian W on 22 June 2017 | Verified purchase

    Excellent service! Nothing was too much and Kevin explained everything clearly when I was purchasing my first car!

    Reply from Alex Scott Cramlington on 27/06/17

    Many thanks for your kind comments Brian and hope you enjoy many miles in your new corsa. Kevin and the team.


  • 5

    Brilliant, excellent, old school values.

    By SIMON A on 02 June 2017 | Verified purchase

    Brilliant service, excellent cars, prefect people what more can I say. Been through many car dealers and dealerships but these guys are very much old school in their approach to cars and the selling of them. Can't thank them enough for both the cars we purchased. Thank you.

    Reply from Alex Scott Cramlington on 02/06/17

    Thankyou very much for your kind words. Was a pleasure dealing with both yourself and your daughters sale. Enjoy the new Capture. Kevin and the team.


  • 5

    outstanding garage

    By Alen L on 01 June 2017 | Verified purchase

    Great service and very pleasant to deal with. No pressure selling and very helpful . Paul really did a great job for me especially after collecting my new car. Can't praise him enough. Alan L

    Reply from Alex Scott Cramlington on 02/06/17

    Many thanks for the review Alan. Hope your new Hyundai ix35 serves you well. Paul and the team.


  • 5

    Fantastic and quick

    By DAWN H on 31 May 2017 | Verified purchase

    Couldn't ask for more really helpful and pleasant, I got great help from Paul good deals, it was really quick from picking my car, then receiving it in no time would definitely go back again great service thanks ¿

    Reply from Alex Scott Cramlington on 01/06/17

    Many thanks for your kind words Dawn. Enjoy your new bmw z4 its a fabulous car!!. Cheers Paul and the team.