Customer reviews of Alex Scott Cramlington

By lauren M on 08 November 2019 | Verified purchase

I currently have a lease car at work but due to a change in circumstances I was looking for an alternative. I haven’t had a personal car for over 10 years so was dubious about purchasing another car but was recommended Alex Scott’s by friends and family. The process from start to finish was so easy. We had a look around and found the perfect family car. The salesman was very friendly and approachable as opposed to forceful or overpowering. Within half an hour we had signed forms. He arranged for a service, MOT & full valet to be completed prior to collection. Made a very stressful and daunting process a very easy and smooth process. I can’t recommend Alex Scott enough. There customer service skills are excellent and I wouldn’t hesitate to recommend others/return in the future. Many thanks

Reply from Alex Scott Cramlington on 10/11/19

Many thanks for your custom and kind review Lauren. Hope the new Fiesta serves you well. Paul and the team.

By MICHELLE W on 08 November 2019 | Verified purchase

This is my 3rd car purchased from here. Never had a problem so hopefully won't with one. Good service

Reply from Alex Scott Cramlington on 10/11/19

Many thanks once again Michelle, always a pleasure, hope the new Juke serves you well. Paul and the team.

By claire J on 08 November 2019 | Verified purchase

Very happy with my whole car buying experience! No pressure selling or bs, just friendly staff & a great car!

Reply from Alex Scott Cramlington on 11/11/19

Many thanks for your custom and kind review Claire, hope your new Yaris serves you well. Paul and the team.

By david B on 08 November 2019 | Verified purchase

Very friendly staff excellent service good piece of mind.

Reply from Alex Scott Cramlington on 10/11/19

Nice you have you back on board as a customer David, hope the new Ix35 serves you well. Paul and the team

By thomas F on 08 November 2019 | Verified purchase

Great choice of cars. No pressure to buy. Allowed s good test drive and car well prepared on collection. Will certainly check out again .

By michelle S on 07 November 2019 | Verified purchase

Friendly and welcoming, always listen to their customers requests...

Reply from Alex Scott Cramlington on 10/11/19

Many thanks for the continued support Michelle/Ron, always a pleasure. Hope the new Qashqai serves you well. Kevin and the team.

By thomas F on 06 November 2019 | Verified purchase

Found car through Autotrader and was as described. At first viewing the car was open for a good examination and there was no pressure from salesman who arranged us a test drive at a later time. Car was valeted and had a good amount of petrol in it when we picked it up on the desired day and time. They gave a great selection of cars and would use again. Good

Reply from Alex Scott Cramlington on 10/11/19

Many thanks Thomas, hope your new Jazz serves you well.Paul and the team.

By TERESA M on 01 November 2019 | Verified purchase

Very good service from start to finish and after care is fantastic. I would recommend to everyone

Reply from Alex Scott Cramlington on 10/11/19

Many thanks for the kind review Teresa, hope the new Ibiza serves you well.Kevin and the team.

By susan M on 31 October 2019 | Verified purchase

Fantastic service as always. Helpful and good advice the lads always go above and beyond with customer service

Reply from Alex Scott Cramlington on 10/11/19

Manythanks for your continued custom Susan and kind review. Enjoy the new C-max. Kevin and the team.

By stephanie H on 26 October 2019 | Verified purchase

Not pushy at all. Drove me to see a car off site. Was very honest with the cars and helped me decide between two, even though he agreed with me that the cheaper one was more suited to my needs. I pondered outside while sat in my car and then went back in and bought it. Delivered in two days and they collected my part ex when they delivered. Very helpful overall.

Reply from Alex Scott Cramlington on 27/10/19

Many thanks for your custom and kind review Stephanie, hope the new c3 picasso serves you well. Kevin and the team.