Customer reviews of Alex Scott Cramlington

By kirsty K on 03 June 2020 | Verified purchase

Really really good experience at Alex scott. Bought the car & love it. No problems at all, nothing was a bother for the staff, very helpful and lovely guys. There was no pressure to buy the car either, nothing worse then pushy salesmen & these guys where the exact opposite, very friendly. I'd definitely return for another car purchase if/when needed :) Thanks for an easy purchase.

Reply from Alex Scott Cramlington on 04/06/20

Many thanks for the kind review Kirsty, it was an absolute pleasure to serve you and hope your new mini serves you well. Kevin and the team.

By james D on 03 June 2020 | Verified purchase

Good experience and a fair trade in price. Allowed me to take vehicle home to test with family which was amazingly useful.

Reply from Alex Scott Cramlington on 04/06/20

Many thanks James, hope the family enjoy the new Alhambra and it give you many trouble free miles. Kevin and the team.

By KATE W on 03 June 2020 | Verified purchase

Bought a car during lockdown. Was no pressure to buy the car once I got there as I traveled an hour for it... said could test drive and walk away if it wasnt for me. Traded my car in super easy and no pressure to buy at all would buy from them again

Reply from Alex Scott Cramlington on 04/06/20

Hi Kate many thanks for your custom and review, Glad your travel up from Redcar was worth it, enjoy your new a class. Kevin and the team.

By calistus C on 02 June 2020 | Verified purchase

Really friendly guys, answered all my questions and made the whole experience enjoyable and easy

Reply from Alex Scott Cramlington on 03/06/20

Many thanks for your custom and taking time to leave the review Calistus, Glad your journey from Birmingham was worth it. Enjoy your new ASX. Kevin and the team.

By WILMA B on 02 June 2020 | Verified purchase

Great customer service, couldn't do enough for me.. Have bought a car off them previously and I would do so again.

Reply from Alex Scott Cramlington on 02/06/20

Thanks once again for your custom and review Wilma. Enjoy the new fiesta and you know where we are if you need anything. Kevin and the team.

By alexander R on 02 June 2020 | Verified purchase

Very simple and straight forward process. Great car at a great price. Thanks very much Kev.

Reply from Alex Scott Cramlington on 02/06/20

Many thanks for you custom and review Alex, enjoy your new Golf and glad the long journey was deemed worth it. Kevin and the team.

By paul C on 01 June 2020 | Verified purchase

There make you feel relaxed and there is No pressure to buy A car at cramlington branch

Reply from Alex Scott Cramlington on 01/06/20

Many thanks for the review Paul, hope the fiesta serves you well. Kevin and the team.

By JUSTIN S on 20 May 2020 | Verified purchase

Very good service and really friendly salesmen. We would definitely recommend to anyone else

Reply from Alex Scott Cramlington on 21/05/20

Many thanks for the kind review Justin, Glad your long journey was deemed worth it. Enjoy your new Grand cmax. James and the team.

By isobel F on 09 May 2020 | Verified purchase

Staff were very pleasant and helpful. He gave me the freedom to drive and review the car in my own time and space, and wasn’t at all pushy which I appreciated. Would highly recommend Alex Scott at Cramlington.

Reply from Alex Scott Cramlington on 10/05/20

Many thanks for your custom and review Izzie,enjoy your new focus and you know where we are if you need anything.Kevin and the team.

By mark R on 09 May 2020 | Verified purchase

Wouldn't hesitate to recommend Alex Scott to anyone. The staff are friendly. We were left to look around without being pestered and were told to shout if we had any questions. When we collected our new car it was in perfect condition, inside and out. It smelt lovely. Will be back when it's time for a new car

Reply from Alex Scott Cramlington on 10/05/20

Many thanks for taking the time to leave the review Mark. Hope the new Zafira's serving you well. Kevin and the team.