Customer reviews of Alex Scott Cramlington

By brenda B on 30 April 2021 | Verified purchase

Never had buying a car go so smoothly from viewing to picking up the car. Salesperson was very nice and friendly and answered any questions we had. I would definitely go back if needed and recommend highly.

Reply from Alex Scott Cramlington on 30/04/21

Many thanks for you kind review Brenda, hope the new cmax serves you well. Paul and the team.

By thomas B on 30 April 2021 | Verified purchase

Paul was excellent. Would highly recommend him. He was pleasant and delivered exactly as promised.

Reply from Alex Scott Cramlington on 30/04/21

Many thanks for your custom and review Thomas, hope the new Note serves you well. Paul and the team.

By hrushikesh K on 08 April 2021 | Verified purchase

Absolutely brilliant customer service. Asked at least 100 questions but never hesitated to answer. Brilliant to deal with. Good conditions cars and very much customer Centric. Everybody at Cramlington site was friendly. We are happy customer and happy with the car purchase. By the way, Their both branches are good and all representatives are well behaved, non pushy and transparent with their customers.

Reply from Alex Scott Cramlington on 22/04/21

Many thanks for your custom and review Hrushi, hope the Yaris serves you well. Kevin and the team.

By brian E on 06 April 2021 | Verified purchase

Tje sales person has sold me two cars now and always a first class service I phoned up we discussed options and others to what I was looking atxabd my budget Test drive the car Took me though the finance options and was open and honest thought the process More than happy again

Reply from Alex Scott Cramlington on 06/04/21

Many thanks for the continued custom Brian and review, hope the Mitsubishi eclipse serves you well.Paul and the team.

By graeme H on 01 April 2021 | Verified purchase

First time customer and pleased with service so far

Reply from Alex Scott Cramlington on 03/04/21

Many thanks for your custom and review Greame, hope the new sportage serves you well. Kevin and the team.

By elizabeth M on 30 March 2021 | Verified purchase

Professional dealership, friendly staff, easy pick up of vehicle and transaction. Would use company again. Realised that vehicle did not have user manual when we got home. Company arranged replacement and posted out within a couple of days no fuss.

Reply from Alex Scott Cramlington on 03/04/21

Many thanks for your custom and review Elizabeth, enjot the new Tucson. Paul and the team.

By GILLIAN C on 30 March 2021 | Verified purchase

Friendly salesman seemed genuine. Explained everything and was true to his word

By bill C on 30 March 2021 | Verified purchase

Once again,the best service, provided three cars for me to choose from and I went for the 3rd I gave them a list of desires and no nos and the third was everything I wanted they make everything easy and it is a great car

Reply from Alex Scott Cramlington on 03/04/21

Many thanks once again Bill. Hope the new 208 serves you well. Kevin and the team

By martin T on 22 March 2021 | Verified purchase

All the necessary paper work for the car I traded in and my new purchase, was handled quickly and efficiently by the General Manager. The car I purchased is in excellent condition. Everything about the transaction was smooth and efficient. I bought from Scotts on the advice of my daughter and son in law, who have bought from them on a number of occasions.

Reply from Alex Scott Cramlington on 22/03/21

Many thanks for your custom and review Martin, hope the new focus serves you well, Happy to have you on board as a customer. Kevin and the team.

By alan N on 22 March 2021 | Verified purchase

Lovely to deal with and very honest. Gave you time to look around the vehicle without hovering like some dealers.

Reply from Alex Scott Cramlington on 22/03/21

Many thanks for your custom and review.Enjoy the new Zafira. Kevin and the team.