Customer reviews of Alex Scott Cramlington

By TONY K on 01 February 2018 | Verified purchase

Saw there advert on fb.went on.found the car I wanted then got in touch by email.paul phoned me back the next day.talked me through the details.did a credit check there and then.passed.and asked Me if I wanted to come and look at the car and test drive etc which I did the following day.wgen I got there the service if Paul and Alex Scott Cars was fantastic.had a smile on his face.made me feel comfortable and was not pushy whatsoever which I like. Test drive the car.said yes to buying it.worked out all the details.and I was happy.he then said when do you want the car.this was on a Monday.i said when could it be ready for collection.was informed that it would be serviced.12 months mot put on.and would be ready for collection on the Wednesday.that is one quick turn around.had a really good laugh with him as well.lovely lad.so happy I went to this garage.first time here won't be the last.100% recommended that's for sure.car runs like a dream. A massive thank you to Paul for everything.

Reply from Alex Scott Cramlington on 02/02/18

Many thanks for your kind review Tony,hope your new 3008 serves you well,Paul and the team.

By CAROLE K on 01 February 2018 | Verified purchase

Everything was quick and easy, lots of information given, pleasure to do business with this organisation

Reply from Alex Scott Cramlington on 02/02/18

Many thanks Carole,Hope your new 2008 serves you well and you know where we are if you need anything,Paul and the team.

By Alan G on 31 January 2018 | Verified purchase

salesman helpful but not pushy. Good choice of clean cars. will use again

By Kelly R on 31 January 2018 | Verified purchase

Excellent experience everything went smoothly and I love my new car

Reply from Alex Scott Cramlington on 02/02/18

Many thanks for you custom once again and for the review.Hope your new qashqai serves you well,Paul and the team.

By Sophie R on 27 January 2018 | Verified purchase

Fantastic from start to finish. Very quick and easy to use. Settled my finance on my old car and got me an amazing deal on practically a new car, which bigger garages couldn't match. Hand over was also very easy. Stress free. Would recommend and will use again!!!

Reply from Alex Scott Cramlington on 29/01/18

Many thanks for the kind review Sophie, Hope your new Tucson serves you well. Paul and the team.

By Tim G on 23 January 2018 | Verified purchase

Checked a car out on a wednesday lunchtime, picked it up the next day Really smooth experience, no pressure sales tactics. Friendly staff You guys need a bigger location though!

Reply from Alex Scott Cramlington on 25/01/18

Many thanks for the review Tim, hope your new leon fr serves you well,Paul and the team.

By Tracey L on 23 January 2018 | Verified purchase

Very helpful in making the right choice for me they were very polite couldn’t be more helpful thankyou.

Reply from Alex Scott Cramlington on 25/01/18

As always Tracey a pleasure to deal with,Enjoy your new car and you know where we are if you need anything. Kev and the team.

By Beverley S on 21 January 2018 | Verified purchase

My partner bought a car from Alex Scott and they were excellent in their customer service it was while there I spotted a car I really liked so rang up the next day to go and see it. Again they couldn't of been more helpful and I came away with a fab car & a great deal. I can't recommend them enough and would have no hesitation in doing business with them again in the future. We travelled from Sunderland & so had never heard of Alex Scott however in passing I happened to mention to some one I'd been there to buy a car and they said that's where their girlfriend had travelled to a few times when she has needed a new car because of their great reputation

Reply from Alex Scott Cramlington on 22/01/18

many thanks for the review,Hope both you and Philip enjoy your two new cars.Absolute pleasure to deal with and you know where we are if either of you need anything in the future. Kevin,Paul and the team.

By Mark F on 19 January 2018 | Verified purchase

My wife and I have bought our last few cars from Alex Scott in recent years. They always provide a first class service, friendly staff both from the sales team and the body shop. They will always go out of their way to get you the right car for you at the most competitive price on the market. Highly recommend Alex Scott to anyone.

Reply from Alex Scott Cramlington on 20/01/18

Many thanks for the review and custom once again Mark.appreciated as always and hope your new clio serves you well. Kev and the team.

By Carol G on 15 January 2018 | Verified purchase

Excellent swift service with no gimmicks. Hope the car goes as well for first time buyer with A Scott.

Reply from Alex Scott Cramlington on 16/01/18

Many thanks for the review Carol,Im sure your new Punto will serve you well and you know where we are if you need anything, Paul and the team.