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Customer reviews of Alex Scott Cramlington

At Alex Scott Cramlington we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Cramlington

Alex Scott Cramlington
5
4.9

Based on 256 customer reviews

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  • 5

    Straightforward and hassle free.

    By Anna S on 24 April 2017 | Verified purchase

    Absolutely hassle free. (Wasn't looking forward to buying a car. Had abortive attempt with large dealer, who seemed to treat propsective customers with casual disregard - strangely they lost the sale). From the outset Paul made this a much more positive, experience with good information and no pressure. And good customer service follow up to resolve minor outstanding issue. Thanks

    Reply from Alex Scott Cramlington on 25/04/17

    Hi Anna, glad you were happy with the service and hope your new Juke serves you well. Paul and the team.


  • 5

    Alex Scott Cars Cramlington

    By Leslie C on 24 April 2017 | Verified purchase

    I was looking for a new car and spotted one on the internet from a dealer in Cramlington and decided to take a look I was approached by a salesman named Paul he helped me find the car found the keys and let sit in and start it, he asked if i would like to take it for a test run but at the time I was only looking. He gave me his card and left it at that I felt that I was under no pressure to make a decision there and then. After going home and discussing with the wife we decided to have a test drive I rang Paul and made arrangements, the test drive when great I found the car comfortable and easy to handle everything Paul said it would be, Drove back to the garage and bought it, once again I found I was under no pressure to make any kind of decision. Overall I found my experience with Alex Scott Cars very good, Paul was very easy going and easy to talk to nothing seamed to be a problem. I would definitely recommend Alex Scott Cars and would not hesitate to buy another car from them.

    Reply from Alex Scott Cramlington on 25/04/17

    MAny thanks for the kind comments Leslie. You know where we are if you need anything. Enjoy your new Fiesta. Paul and the team.


  • 5

    Great service, no fuss.

    By TERLOC M on 22 April 2017 | Verified purchase

    Couldn't fault the service from the guys at Alex Scott Cramlington. My car was ready for the time they said it would be, the damaged alloy wheel was repaired and looked brand new. Nice to have a company that does what it said it would do on time and zero fuss. Thank you very much. Ooh and nice shiney new number plates put on too, nice touch.

    Reply from Alex Scott Cramlington on 24/04/17

    Many thanks for the review Terloc. you bought yourself a lovely Astra. See you again in the future Kevin and the team.


  • 5

    Fantastic service 5*****

    By Lucy C on 22 April 2017 | Verified purchase

    I've just purchased my third car and I only have good things to say about Alex Scott, ive dealt with Paul on all 3 occasions and he has been very attentive. Always there to help with any questions I have. Would definitely recommend and will purchase again in the future

    Reply from Alex Scott Cramlington on 24/04/17

    Hi Lucy, thank you for you kind words. Enjoy your new xtrail and as always you know where we are if you need anything. Paul and the team.


  • 5

    Easy quick and happy

    By BENJAMIN R on 13 April 2017 | Verified purchase

    The sale was quick and easy Paul was really canny and helped me a lot in making the decision so happy with me car

    Reply from Alex Scott Cramlington on 15/04/17

    Many thanks for the review Ben. Hope you enjoy your new corsa. Cheers Paul and the team


  • 5

    Friendly and helpful service

    By Caitlin R on 13 April 2017 | Verified purchase

    Paul was dealing with my purchase....Really friendly service, very helpful and made buying a new car a very pleasant experience....could not have been more helpful. Would definitely come back if I was in the market for a new car again.

    Reply from Alex Scott Cramlington on 15/04/17

    Thanks for the review Caitlin. Enjoy the corsa. Paul and the team.


  • 5

    Very good service

    By Dan P on 13 April 2017 | Verified purchase

    Recently bought a car from Alex Scott. It's the second time we've bought from them. Once again found them fair, helpful and unpressurising. Will have no hesitation using them in the future.

    Reply from Alex Scott Cramlington on 15/04/17

    Thanks for the Dan. you bought yourself a lovely c4 grand picasso. Hope you enjoy many happy miles. Kevin and the team


  • 5

    Very smooth.

    By Jaqueline W on 13 April 2017 | Verified purchase

    Excellent service very professional and helpful

    Reply from Alex Scott Cramlington on 24/04/17

    Many thanks for the review Jackie. Hope you enjoy many happy miles in your new eco sport. Kevin and the team.


  • 5

    Great Service

    By LUCY D on 10 April 2017 | Verified purchase

    Top Notch Service...wouldn't buy a car from anywhere else!

    Reply from Alex Scott Cramlington on 11/04/17

    Many thanks for the review Lucy. Enjoy your new mini Kevin and the team.


  • 5

    Lovely car, lovely staff.

    By Karen B on 05 April 2017 | Verified purchase

    Great little car and very friendly and knowledgeable staff.

    Reply from Alex Scott Cramlington on 10/05/17

    Many thanks for the review Karen. I'm Glad the journey was worth it. Hope you keep enjoying your new Polo. Paul and the team.