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Customer reviews of Alex Scott Cramlington

At Alex Scott Cramlington we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Cramlington

Alex Scott Cramlington
5
4.9

Based on 294 customer reviews

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  • 5

    2nd time buyer

    By Claire W on 05 July 2017 | Verified purchase

    Very friendly,efficient and no nonsense sell. Ive returned for a 2nd time to buy a car from Alex Scott dealing with Paul. Offered me a very good price for my car in part exchange. New car was serviced and MOT ready for me to pick up within 12 hours of selction . Feel very confidant as a single woman, that theyll honour,through my warranty , any future problems,if any that i encounter with the vehicle . Very happy customer.

    Reply from Alex Scott Cramlington on 06/07/17

    Hope your enjoy many in your new Fiat 500L Claire. You know where we are if you need anything. Kevin and the team


  • 5

    Tip top service

    By Alec S on 30 June 2017 | Verified purchase

    Friendly and helpful from initial contact to purchase

    Reply from Alex Scott Cramlington on 03/07/17

    Many Thanks on the purchase and also review. Hope your new cmax serves you well. Cheers Kevin and the team.


  • 5

    Friendly and helpful

    By LEE T on 25 June 2017 | Verified purchase

    Friendly and helpful. Dealt with a small problem very quickly. Very happy with the car and the service!


  • 5

    Spur of the moment purchase.

    By Ivan O on 23 June 2017 | Verified purchase

    I was looking for a car that would take a wheel chair,without altering the rear seats.I called in to Scotts,on the spur of the moment. I found the staff helpful,not pushy and I purchased a vehicle that suited the purpose.I am pleased with the vehicle and I was happy with my experience dealing with the garage.

    Reply from Alex Scott Cramlington on 27/06/17

    Thanks for the kind review Ivan. Enjoy your new cmax and you know where we are if you need anything. Paul and the team.


  • 5

    Brilliant service!

    By Brian W on 22 June 2017 | Verified purchase

    Excellent service! Nothing was too much and Kevin explained everything clearly when I was purchasing my first car!

    Reply from Alex Scott Cramlington on 27/06/17

    Many thanks for your kind comments Brian and hope you enjoy many miles in your new corsa. Kevin and the team.


  • 5

    Brilliant, excellent, old school values.

    By SIMON A on 02 June 2017 | Verified purchase

    Brilliant service, excellent cars, prefect people what more can I say. Been through many car dealers and dealerships but these guys are very much old school in their approach to cars and the selling of them. Can't thank them enough for both the cars we purchased. Thank you.

    Reply from Alex Scott Cramlington on 02/06/17

    Thankyou very much for your kind words. Was a pleasure dealing with both yourself and your daughters sale. Enjoy the new Capture. Kevin and the team.


  • 5

    outstanding garage

    By Alen L on 01 June 2017 | Verified purchase

    Great service and very pleasant to deal with. No pressure selling and very helpful . Paul really did a great job for me especially after collecting my new car. Can't praise him enough. Alan L

    Reply from Alex Scott Cramlington on 02/06/17

    Many thanks for the review Alan. Hope your new Hyundai ix35 serves you well. Paul and the team.


  • 5

    Fantastic and quick

    By DAWN H on 31 May 2017 | Verified purchase

    Couldn't ask for more really helpful and pleasant, I got great help from Paul good deals, it was really quick from picking my car, then receiving it in no time would definitely go back again great service thanks ¿

    Reply from Alex Scott Cramlington on 01/06/17

    Many thanks for your kind words Dawn. Enjoy your new bmw z4 its a fabulous car!!. Cheers Paul and the team.


  • 5

    Excellent Experience

    By Stephen J on 30 May 2017 | Verified purchase

    Great Dealership, Salesman Paul was very polite, friendly and approachable when selling me my vauxhall insigna, I am very happy with the car so far, The service was excellent, Large selection of cars at to suit all types of buyer, Thanks again, Stephen

    Reply from Alex Scott Cramlington on 31/05/17

    Many thanks for the review Stephen. Hope you enjoy your new car and you know where we are if you need anything. Paul and the team.


  • 5

    Second cars, first rate service.

    By Simon C on 30 May 2017 | Verified purchase

    This is the sixth car we have bought from Alex Scott which is testimony in itself to how we rate this dealer. The sales people are knowledgeable, professional and friendly. We told them what we were after and they came up with the goods. Being a second hand car, there were a couple of little touch ups to be fine on the vehicle and they were done to the highest standard. We are over the moon with our car and the deal we got on it. I'm sure we will be there for our 7th car.

    Reply from Alex Scott Cramlington on 31/05/17

    Thanks for your kind review Simon. You bought yourself a beautiful Ford ecosport. Hope you enjoy many happy miles. Paul and the team.