Customer reviews of Alex Scott Cramlington

By paul T on 19 January 2021 | Verified purchase

Effortless, walked in picked a car to look at had a test drive, offered a fair price, accepted deal done. Went back to pick the car up all ready at the time said and 5 minutes later paperwork done. What a cracking little garage, the cars they had were very well looked after and you could see they took pride in their work. COVID -19 THIS IS OF NOTE. EXCEPTIONAL THE MANAGER HAD SANITISED EVERYTHING MADE SURE EVERYONE WAS CORRECTLY DRESSED IN PPE AND ALL EQUIPMENT INCLUDING PENS AND CARD MACHINE WERE SANITISED. YOU CAN TELL THE GARAGE AND EMPLOYEES TAKE PRIDE IN THEIR WORK

Reply from Alex Scott Cramlington on 19/01/21

Many thanks Paul for both your kind review and custom.Hope the new zafira serves you well. Kevin and the team.

By tracy L on 11 January 2021 | Verified purchase

Excellent customer service couldn’t thank them enough

Reply from Alex Scott Cramlington on 13/01/21

Many thanks for your continued custom and review Tracy. Enjoy the new C1 Kevin and the team.

By james C on 08 January 2021 | Verified purchase

Superb service throughout, amazing part ex price and great prices on finance. Small issue with the car and Kevin has agreed to pay the cost of the repair at a garage local to me as I am over an hour from the dealership.

Reply from Alex Scott Cramlington on 08/01/21

Many thanks for you custom and review James. Glad the journey up from Hartlepool was worth it. Enjoy the new Leon. Kevin and the team.

By ian P on 07 January 2021 | Verified purchase

What a superb dealership. Honest, transparent and helped us through the whole process. I would recommend to my family and friend. Smooth transition from our old car to the mew one. Fantastic price we got on our old car and price of new one was brilliant. Thank you we are so pleased with the new car.

Reply from Alex Scott Cramlington on 07/01/21

Many thanks for your kind review and custom and hope the new sportage serves you well. Kevin and the team.

By peter C on 07 January 2021 | Verified purchase

Friendly, easy to deal with no hassle and straight forward

Reply from Alex Scott Cramlington on 08/01/21

Many thanks for your continued support Peter. Hope your new Tucson serves you well. Kevin and the team.

By judith J on 18 December 2020 | Verified purchase

Great service, I knew what I wanted so it was done over the phone, then when I picked my car up everything was done with covid in mind, masks & sanitizer, this is my 3rd car from here & I have never had any problems or issues.

Reply from Alex Scott Cramlington on 18/12/20

Many thanks once again Judith, your custom is always appreciated. Enjoy the new corsa and you know where we are if you need anything. Kevin and the team.

By kenneth S on 14 December 2020 | Verified purchase

they were very helpfull even came to find us when we got lost .nice people

Reply from Alex Scott Cramlington on 15/12/20

HI Kenneth, many thanks for your review and custom. Glad the travel was worth it. Paul and the team.

By hugh S on 10 December 2020 | Verified purchase

Friendly staff, Well prepared good value cars, I’ve been there 3 times and always been looked after.

Reply from Alex Scott Cramlington on 11/12/20

Many thanks for the continued custom Hugh,enjoy your new kuga. Paul and the team.

By john N on 10 December 2020 | Verified purchase

Third time over the last 10 years buying a car from this company. No pressure sales and great service!

Reply from Alex Scott Cramlington on 10/12/20

Many thanks for your kind review and continued custom John, hope the new b-class serves you well. Kevin and the team.

By susan F on 10 December 2020 | Verified purchase

I'm from Norfolk and quite happy to travel the country in search of a great 'quality' deal when buying my next car. The car that I purchased from Alex Scott in Cramlington was one of those great 'deals'. I had read many of his reviews and felt confident that I could trust Alex Scott Cramlington, my confidence was well founded. As everyone was in the 2nd lock down I had the pleasure of speaking with K***n ( by phone). He was really easy to communicate with and he followed up with a WhatsApp video of the car. The description and supporting video of the car was 'spot-on', the deposit and final payment were very efficiently sorted. 1 week later I travelled up to Cramlington to collect the car and 20 minutes after arrival I was driving back to home, deal done and a very happy Buyer. Thank you again for all your help K***n and your support team, you're a great example of the best of the UK's 2nd hand car selling industry R. F.

Reply from Alex Scott Cramlington on 10/12/20

Many thanks Robert glad you were happy with everything and i hope your wife enjoys her new Tucson. Kevin and the team