Customer reviews of Alex Scott Cramlington

By william A on 10 December 2020 | Verified purchase

I had to drive a good distance to purchase this vehicle, but. it was well worth the tripe, most of the deal was carried out over the phone, which only left a small amount of paper work to sort out on the day of collection. Kevin was the person I dealt with, what was agreed on the deal was completed ,I would have no problems with dealing with them again, Kevin down to earth ,what a guy good to deal with. Bill A

Reply from Alex Scott Cramlington on 10/12/20

Many thanks for your kind review and custom Bill. Glad the journey up from Boston was deemed worth it. Enjoy the new sportage. Kevin and the team.

By susan C on 09 December 2020 | Verified purchase

Very helpful and friendly. Not pushy at all. They gave us plenty time and cars were really clean.

Reply from Alex Scott Cramlington on 10/12/20

Many Thanks Sue, hope the new Kadjar serves you well. Kevin and the team.

By george P on 03 December 2020 | Verified purchase

Excellent service - very fair and trustworthy. My purchased vehicle has proved to be in excellent condition.

Reply from Alex Scott Cramlington on 04/12/20

Many thanks for your custom and review George. Hope the new Octavia serves you well. Kevin and the team.

By megan S on 01 December 2020 | Verified purchase

Kevin was a pleasure to deal with. My daughter loves her Vauxhall Corsa.

Reply from Alex Scott Cramlington on 02/12/20

Many thanks for your kind review and custom. You know where we are if you need anything. Kevin and the team.

By alan P on 31 October 2020 | Verified purchase

Very good service and friendly staff ,I would use this company again

Reply from Alex Scott Cramlington on 02/11/20

Many thanks for your custom and review Alan, enjoy your new insignia. Paul and the team.

By sarah H on 29 October 2020 | Verified purchase

Great service got just the car I wanted for a great price....love my car

Reply from Alex Scott Cramlington on 29/10/20

Many thanks again for your custom Sarah, enjoy the new Mondeo and we appreciate the kind review. Kevin and the team.

By nadine G on 29 October 2020 | Verified purchase

Seen car on autotrader rang up and had test drive within an hour. So relaxed to take for test drive was told plenty fuel in take as much time as I wanted. Bought car straight away and picked up few days later. Had take car back for electric mirror but sorted it out no problem. Few little scratches on car I asked if could be sorted but still there but is a second hand car so expect a few.

Reply from Alex Scott Cramlington on 29/10/20

Many thanks for your custom and review Nadine, hope the new fiesta serves you well. Paul and the team.

By adelle M on 26 September 2020 | Verified purchase

Really delighted with the friendly, efficient service from the dealer. I had travelled a distance after seeing the car online and it was exactly as described and ready to go. I would definitely recommend this dealership.

Reply from Alex Scott Cramlington on 27/09/20

Many thanks Adelle, Glad the journey down from Scotland was worth it. You bought yourself a beautiful sportage. Enjoy and you know where we are if you need anything. Kevin and the team

By SHAUN W on 26 September 2020 | Verified purchase

Great service from the staff i dealt with quick and efficient. Any additional requests i had they were only too happy to jump to the task to ensure my satisfaction. I think they did an outstanding jump. I'm more than happy with my BMW 1 series. Great job guys!!!

Reply from Alex Scott Cramlington on 27/09/20

Many thanks for your custom and review Shaun. Enjoy the new 1 series. Paul and the team.

By gillian M on 22 September 2020 | Verified purchase

Wasn't sure which car I wanted but they advised me without giving me a hard sell and let me test drive cars that I wanted to. Even gave me a discount on the car I eventually chose. Went over and above with fixing small marks on car. When I had a problem with the fuel they gave me a loan car overnight till they were certain problem was fixed. Would definitely recommend to family and friends.

Reply from Alex Scott Cramlington on 24/09/20

Many thanks Gillian, Glad you enjoying the new car and remember the diesel pump next time;) it's an easy mistake but no harm done this time. You know where we are if you need anything.Kevin and the team