Customer reviews of Alex Scott Cramlington

By BERNADETTE C on 30 April 2017 | Verified purchase

I recently purchased a vehicle from Alex Scott in Cramlington and I have to say the experience was second to none. Paul the sales executive went out of his way to make sure the sale went through without any stress. He was extremely knowledgeable about the car I was buying, and went into detail how everything worked. It was no problem to take the car out on a few occasions to test drive to make sure I was happy before the sale went ahead. I recommended him to my daughter who also bought a new car the same week. I will definitely be returning when it's time to trade my car in for a new model. 5 star service all the way.

Reply from Alex Scott Cramlington on 04/05/17

Many thanks for your kind comments Bernadette. You've bought yourself a lovely Qashqai. Paul and the team.

By MARK G on 28 April 2017 | Verified purchase

Good service , Great Cars at good prices , second Qashqai from them , last one 4 years ago great car with no problems

Reply from Alex Scott Cramlington on 04/05/17

Many thanks for the review Mark. You've bought yourself a superb vehicle hope you enjoy. Kevin and the team.

By Denis N on 26 April 2017 | Verified purchase

Good cars and very nice people !

Reply from Alex Scott Cramlington on 28/04/17

Many thanks for the review Denis.Hope you had a safe journey back down to Hull and enjoy your new ix35. Cheers Kevin and the team.

By John S on 25 April 2017 | Verified purchase

Good professional service - will continue to use in the future

Reply from Alex Scott Cramlington on 28/04/17

Many Thanks John. You bought yourself a lovely corsa and you know where we are if you need anything. James and the team.

By Stephen P on 24 April 2017 | Verified purchase

Kevin was very helpful in m finding a car to meet my requirements and nothing was too much trouble for him .

Reply from Alex Scott Cramlington on 25/04/17

Many thanks for your purchase again Stephen. Always a pleasure. Enjoy your new corsa. Kevin and the team.

By Anna S on 24 April 2017 | Verified purchase

Absolutely hassle free. (Wasn't looking forward to buying a car. Had abortive attempt with large dealer, who seemed to treat propsective customers with casual disregard - strangely they lost the sale). From the outset Paul made this a much more positive, experience with good information and no pressure. And good customer service follow up to resolve minor outstanding issue. Thanks

Reply from Alex Scott Cramlington on 25/04/17

Hi Anna, glad you were happy with the service and hope your new Juke serves you well. Paul and the team.

By Leslie C on 24 April 2017 | Verified purchase

I was looking for a new car and spotted one on the internet from a dealer in Cramlington and decided to take a look I was approached by a salesman named Paul he helped me find the car found the keys and let sit in and start it, he asked if i would like to take it for a test run but at the time I was only looking. He gave me his card and left it at that I felt that I was under no pressure to make a decision there and then. After going home and discussing with the wife we decided to have a test drive I rang Paul and made arrangements, the test drive when great I found the car comfortable and easy to handle everything Paul said it would be, Drove back to the garage and bought it, once again I found I was under no pressure to make any kind of decision. Overall I found my experience with Alex Scott Cars very good, Paul was very easy going and easy to talk to nothing seamed to be a problem. I would definitely recommend Alex Scott Cars and would not hesitate to buy another car from them.

Reply from Alex Scott Cramlington on 25/04/17

MAny thanks for the kind comments Leslie. You know where we are if you need anything. Enjoy your new Fiesta. Paul and the team.

By TERLOC M on 22 April 2017 | Verified purchase

Couldn't fault the service from the guys at Alex Scott Cramlington. My car was ready for the time they said it would be, the damaged alloy wheel was repaired and looked brand new. Nice to have a company that does what it said it would do on time and zero fuss. Thank you very much. Ooh and nice shiney new number plates put on too, nice touch.

Reply from Alex Scott Cramlington on 24/04/17

Many thanks for the review Terloc. you bought yourself a lovely Astra. See you again in the future Kevin and the team.

By Lucy C on 22 April 2017 | Verified purchase

I've just purchased my third car and I only have good things to say about Alex Scott, ive dealt with Paul on all 3 occasions and he has been very attentive. Always there to help with any questions I have. Would definitely recommend and will purchase again in the future

Reply from Alex Scott Cramlington on 24/04/17

Hi Lucy, thank you for you kind words. Enjoy your new xtrail and as always you know where we are if you need anything. Paul and the team.

By BENJAMIN R on 13 April 2017 | Verified purchase

The sale was quick and easy Paul was really canny and helped me a lot in making the decision so happy with me car

Reply from Alex Scott Cramlington on 15/04/17

Many thanks for the review Ben. Hope you enjoy your new corsa. Cheers Paul and the team