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Customer reviews of Alex Scott Cramlington

At Alex Scott Cramlington we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Cramlington

Alex Scott Cramlington
5
5.0

All 781 customer reviews

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  • 5

    Amazing Work

    By olivia H on 18 June 2020 | Verified purchase

    Amazing help from the staff, and great work on the car! Super please with my first set of wheels!

    Reply from Alex Scott Cramlington on 25/06/20

    Many thanks for your kind review Olivia, hope the new Corsa serves you well. Paul and the team.


  • 5

    Fantastic

    By fiona N on 18 June 2020 | Verified purchase

    Good service, very professional Addressing COVID 19 social distancing Fab

    Reply from Alex Scott Cramlington on 25/06/20

    Many thanks for your custom and review Fiona, Enjoy your new Juke. Paul and the team.


  • 5

    Great job alex scott (cramlington branch)

    By david M on 06 June 2020 | Verified purchase

    No issues what so ever viewed car before preparation couple of little dings in door all done for when collected fully valeted and sanitised 👍

    Reply from Alex Scott Cramlington on 07/06/20

    Many thanks for your custom and kind review David. Enjoy the juke. Kevin and the team.


  • 5

    Excellent customer service

    By james Y on 06 June 2020 | Verified purchase

    Kevin was a pleasure to deal with. He went out of his way to answer all or questions and sort out private number plates for me fully recommend

    Reply from Alex Scott Cramlington on 06/06/20

    Many thanks for the kind review James,glad the Journey was worth it. Enjoy your new X-trail. Kevin and the team.


  • 5

    Honest and professional

    By tracy N on 03 June 2020 | Verified purchase

    Helpful staff for me being a first time not a clue buyer

    Reply from Alex Scott Cramlington on 04/06/20

    Many thanks for your custom and review Tracy, hope the new 107 serves you well. Kevin and the team.


  • 5

    Amazing! Lovely, friendly staff. 100% recommend

    By kirsty K on 03 June 2020 | Verified purchase

    Really really good experience at Alex scott. Bought the car & love it. No problems at all, nothing was a bother for the staff, very helpful and lovely guys. There was no pressure to buy the car either, nothing worse then pushy salesmen & these guys where the exact opposite, very friendly. I'd definitely return for another car purchase if/when needed :) Thanks for an easy purchase.

    Reply from Alex Scott Cramlington on 04/06/20

    Many thanks for the kind review Kirsty, it was an absolute pleasure to serve you and hope your new mini serves you well. Kevin and the team.


  • 5

    Great Service

    By james D on 03 June 2020 | Verified purchase

    Good experience and a fair trade in price. Allowed me to take vehicle home to test with family which was amazingly useful.

    Reply from Alex Scott Cramlington on 04/06/20

    Many thanks James, hope the family enjoy the new Alhambra and it give you many trouble free miles. Kevin and the team.


  • 5

    Great service

    By KATE W on 03 June 2020 | Verified purchase

    Bought a car during lockdown. Was no pressure to buy the car once I got there as I traveled an hour for it... said could test drive and walk away if it wasnt for me. Traded my car in super easy and no pressure to buy at all would buy from them again

    Reply from Alex Scott Cramlington on 04/06/20

    Hi Kate many thanks for your custom and review, Glad your travel up from Redcar was worth it, enjoy your new a class. Kevin and the team.


  • 5

    Great customer service

    By calistus C on 02 June 2020 | Verified purchase

    Really friendly guys, answered all my questions and made the whole experience enjoyable and easy

    Reply from Alex Scott Cramlington on 03/06/20

    Many thanks for your custom and taking time to leave the review Calistus, Glad your journey from Birmingham was worth it. Enjoy your new ASX. Kevin and the team.


  • 5

    Excelleent service, and very helpful .

    By WILMA B on 02 June 2020 | Verified purchase

    Great customer service, couldn't do enough for me.. Have bought a car off them previously and I would do so again.

    Reply from Alex Scott Cramlington on 02/06/20

    Thanks once again for your custom and review Wilma. Enjoy the new fiesta and you know where we are if you need anything. Kevin and the team.