Customer reviews of Alex Scott Cramlington

By Lesley H on 23 July 2017 | Verified purchase

I was very unsure about buying a new car, however the customer care I received from the salesman at Alex Scott was fantastic. He wasn't pushy but talked to me about my worries. He gave good advice & I felt very reassured about buying a car from him. I am very happy with new car and highly recommend this company

Reply from Alex Scott Cramlington on 24/07/17

Many thanks for your review Lesley. Hope your little aygo serves you well. Paul and the team.

By Karen G on 23 July 2017 | Verified purchase

Good range of nice cars at not over inflated prices and offered a very fair with part ex value, salesman Paul was helpful but not pushy allowed to test drive the car on our own so don't feel pressured

Reply from Alex Scott Cramlington on 24/07/17

You bought yourself a beautiful bclass Karen. You know where we are if you ever need anything. Thanks once again Paul and the team.

By Judith J on 17 July 2017 | Verified purchase

This was my 2nd car from Alex Scott, they worked out a fair deal for me & the service was friendly & helpful, would recommend them every time.

Reply from Alex Scott Cramlington on 24/07/17

Many Thanks for the review Judith. Hope you enjoy your new Corsa. Paul and the team.

By Alan R on 13 July 2017 | Verified purchase

After been to a few garages, we popped into Alex Scott Cramlington, knew what car we were after met up with Kevin no hassle or fancy sale talk. We told him what we wanted and was sorted within 15mins good deal. Very loyal to their customers car bought and collected the following day. We've bought from Alex Scotts for years and will always recommend them to friends and family.

Reply from Alex Scott Cramlington on 24/07/17

Many thanks for the kind review. If you ever need anything you know where we are. Enjoy your new peugeot 2008. Kevin and the team.

By Michael S on 12 July 2017 | Verified purchase

First time I have used Alex Scott, Cramlington and I wouldn't hesitate to buy from there again. Absolutely no pressure from the salesman, happy to just give you the keys and let you look round the car you are interested in. Good selection of low mileage vehicles.

Reply from Alex Scott Cramlington on 13/07/17

Many thanks for the review Mike. Hope your Insignia Estate gives you many happy miles. Paul and the team.

By ANDREW E on 06 July 2017 | Verified purchase

I went to Alex Scott when my car was becoming un reliable. I looked on the website picked my car i wanted. There was grate options for finance and warranty. The turnaround was really quick initially quoted next day to collect but car was ready same day after having a fresh mot and service. Kevin was really helpful trying to get me insured and taxed on my new bmax. highly recommend the Cramlingtron branch.

Reply from Alex Scott Cramlington on 07/07/17

Many thanks Andrew.Hope you enjoy your new BMAX. Cheers Kevin and the team.

By Deanne S on 06 July 2017 | Verified purchase

Fantastic customer service, all my questions answered with no "sales patter"

Reply from Alex Scott Cramlington on 07/07/17

Was a pleasure Deanne. Enjoy your new Juke Kevin and the team.

By Jessica S on 05 July 2017 | Verified purchase

Absolutely fantastic service, as always, when I bought my newest car from them the other day. I and my other family members have always purchased our cars and had our MOT and services done here. Very friendly staff, always try their best to help you out and manage any problems promptly and to an excellent standard.

Reply from Alex Scott Cramlington on 06/07/17

Many Thanks once again for you kind words Jess. Always a pleasure,enjoy your new peugeot 208. Paul and the team

By Claire W on 05 July 2017 | Verified purchase

Very friendly,efficient and no nonsense sell. Ive returned for a 2nd time to buy a car from Alex Scott dealing with Paul. Offered me a very good price for my car in part exchange. New car was serviced and MOT ready for me to pick up within 12 hours of selction . Feel very confidant as a single woman, that theyll honour,through my warranty , any future problems,if any that i encounter with the vehicle . Very happy customer.

Reply from Alex Scott Cramlington on 06/07/17

Hope your enjoy many in your new Fiat 500L Claire. You know where we are if you need anything. Kevin and the team

By Alec S on 30 June 2017 | Verified purchase

Friendly and helpful from initial contact to purchase

Reply from Alex Scott Cramlington on 03/07/17

Many Thanks on the purchase and also review. Hope your new cmax serves you well. Cheers Kevin and the team.