Customer reviews of Alex Scott Cramlington

By JAYNE F on 30 September 2017 | Verified purchase

Dealt with kevin from enquiry through to purchase - an honest lovely guy unlike past experiences I have had - even from main dealers -kept to his word with everything - will definitely recommend Alex Scott - love my new car - Mercedes white a-class sport - being a new mummy I needed a 4 door economical car - this is perfect - looked brand new when it was collected - thank you kevin for everything

Reply from Alex Scott Cramlington on 02/10/17

Many thanks for your kind comments Jayne. Hope your new Aclass serves you and your family well. Kevin and the team.

By JOHN R on 27 September 2017 | Verified purchase

The replacement car is wonderful. Serviced and valeted prior to collection. The price was right and the paperwork easy. A good company to deal with. Recommended.

Reply from Alex Scott Cramlington on 29/09/17

Many thanks for the review John. Hope your new Yaris serves you well. Kevin and the team.

By Joanne E on 23 September 2017 | Verified purchase

Down to earth service...third car our family have purchased here so the cars are of the highest class. Great service and sales process was smooth quick and I'm over the moon!

Reply from Alex Scott Cramlington on 27/09/17

Many thanks for your kind comments Joanne. Hope your new Yaris servesyou well. Kevin and the team.

By KATRINA P on 22 September 2017 | Verified purchase

Helpful friendly and knowledgeable. Helped out with extras and even sorted out the private number plate!

Reply from Alex Scott Cramlington on 23/09/17

Many thanks on your purchase Katrina. Absolute pleasure to deal with. Enjoy your new Kuga. Kevin and the team.

By CARL A on 21 September 2017 | Verified purchase

Very easy to deal with, Paul was great from the start and was very professional. Went the extra mile on more than one occasion. Sat down and went through everything to make sure the deal was right for me. Even got the car delivered from another dealership to test drive. Absolute pleasure to deal with and will be back next time, couldn't recommend enough.

Reply from Alex Scott Cramlington on 23/09/17

Many thanks for your kind review Carl. Hope your new focus serves you well. Paul and the team.

By David C on 21 September 2017 | Verified purchase

Absoloutly excellent service. Had a slight issue with boot and they fixed it immediatly. Would definitly recommend them.

Reply from Alex Scott Cramlington on 23/09/17

You've bought yourself a lovely car David. You know where we are if you need anything. Kevin and the team.

By Shirley I on 16 September 2017 | Verified purchase

100% happy with the car i bought also the 2 sales guys very helpful would defiantly buy from them again

Reply from Alex Scott Cramlington on 23/09/17

Many thanks for you kind review Shirley. Hope your 500L serves well. Paul and the team.

By John C on 15 September 2017 | Verified purchase

I hadn't only just passed my test and had originally went to another dealer only to have a bad experience. I was told to try Alex Scott as my in laws go there every time. I wish I went there first! I spoke to a sales rep and he couldn't have been more helpful he sat and listened to what my requirements in a car were and what my budget was and didn't go right up to the budget either. He explained and helped me everything and nothing was a bother, even offered to drive me, my wife and 2 kids home as it was raining. Expectations were truly exceeded without needing to be. I'll definitely be buying here again.

By Andrew L on 12 September 2017 | Verified purchase

We had a great experience when buying from Alex Scott Cramlington. Paul was really helpful and made the whole process a breeze. Highly recommend this dealer!

By Shawn C on 11 September 2017 | Verified purchase

Friendly service, no pressure to purchase car. Good customer service

Reply from Alex Scott Cramlington on 23/09/17

Many thanks Shawn. You've bought yourself a cracking little car. Kevin and the team.