Customer reviews of Alex Scott Cramlington

By philip L on 25 February 2021 | Verified purchase

Extremely pleased with my new car. No hassle sales. Was offered a good price for my part exchange. So it wasn’t a hard decision to change. A great deal and friendly service. Would definitely recommend.

Reply from Alex Scott Cramlington on 26/02/21

Many thanks for the custom and kind review Philip, hope the new Qashqai serves you well. Kevin and the team.

By jane D on 25 February 2021 | Verified purchase

Top notch service, quick turnaround and totally genuine. Ordered the car on Sunday, serviced and mot done for collection on Wednesday. (Also added new brakes and tyres at no additional cost)

Reply from Alex Scott Cramlington on 25/02/21

Many thanks Jane and Gary, you've bought yourselves a lovely Mini cooper s and i hope you have many trouble free miles. Glad the journey from Middlesbrough was worth it. Kevin and the team.

By daniel P on 25 February 2021 | Verified purchase

From the moment I enquired about part exchangeing my car to actually driving away in new one was quick and smooth good service deal was done with in 24 hrs I've had bad service buying cars in the past but this one was top notch sales person was Kevin recommend to any one

Reply from Alex Scott Cramlington on 25/02/21

Many thanks for your custom and kind review Daniel, hope the new Mokka serves you well. Kevin and the team.

By ian G on 25 February 2021 | Verified purchase

Simply The Best!!! I can not thank the manager enough for the Excellent service I have received at the Cramlington dealership. I had literally scanned the Internet for weeks to try to find the best possible deal on a Qashqai and eventually found an absolutely pristine low milage example, which easily beat any other car dealership for price by miles. He gave us a very good part/exchange deal on out old car and the price they had this listed was an unbeatable deal so I bought it. It took us over two hours to drive from Sheffield to get there very late. This was not a problem for the manager in fact nothing seemed to be too much. We can not thank the manager enough he's an absolutely top guy and a real pleasure to do business with, we are very happy! If you are looking for a great car deal then I highly recommend Alex Scott Cars limited.. Thanks to the mamager we are over the moon Ian & carla I refer to the Cramlington manager as the review says it can not name individuals apparently.

Reply from Alex Scott Cramlington on 25/02/21

Wow thanks for the review Ian, to be fair it isnt hard when you buy such a nice car. Glad your time and journey was worth it and enjoy the new Qashqai. Kevin and the team.

By david C on 18 February 2021 | Verified purchase

Car as described, price good and great customer service.

Reply from Alex Scott Cramlington on 22/02/21

Many thanks for your custom and review David, hope the new c3 give you many trouble free miles. Kevin and the team.

By stephen O on 17 February 2021 | Verified purchase

90 Found the experience to be enjoyable and very professional.

Reply from Alex Scott Cramlington on 17/02/21

many thanks for your custom and review Stephen, hope the qashqai serves you well. Kevin and the team.

By bryan Y on 16 February 2021 | Verified purchase

Friendly treatment from professional and knowledgeable staff

Reply from Alex Scott Cramlington on 16/02/21

Many thanks as always Bryan for your continued custom and review, hope the new Juke serves you well. Kevin and the team.

By margaret S on 28 January 2021 | Verified purchase

Great experience all round - very prompt and friendly service, the team couldn't have done more to help and make sure I got what I wanted in a car. Car itself was in great shape and spotless, and I love it! All service completely Covid secure. Very highly recommend Alex Scott Cramlington - if you're looking for a low mileage, quality used car then it's a great choice.

Reply from Alex Scott Cramlington on 28/01/21

Many thanks for your custom and kind review Margaret, enjoy the new Golf and you know where we are if you need anything. Kevin and the team.

By malcolm G on 26 January 2021 | Verified purchase

Very friendly, efficient and quality service. A pleasure to deal with and I'd absolutely buy from them again.

Reply from Alex Scott Cramlington on 27/01/21

Many thanks for the review and custom Malcolm, hope the new octavia serves you well. Kevin and the team.

By david B on 26 January 2021 | Verified purchase

Excellent service by Alex Scott's general manager. He made the process of car buying easy and straight forward.

Reply from Alex Scott Cramlington on 27/01/21

Many thanks for your continued custom David, enjoy the new kuga. Kevin and the team.