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Customer reviews of Alex Scott Cramlington

At Alex Scott Cramlington we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Cramlington

Alex Scott Cramlington
5
4.9

Based on 455 customer reviews

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  • 5

    No pressure sales

    By thomas F on 08 November 2019 | Verified purchase

    Great choice of cars. No pressure to buy. Allowed s good test drive and car well prepared on collection. Will certainly check out again .


  • 5

    Doing my bit for a small family run garage..

    By michelle S on 07 November 2019 | Verified purchase

    Friendly and welcoming, always listen to their customers requests...

    Reply from Alex Scott Cramlington on 10/11/19

    Many thanks for the continued support Michelle/Ron, always a pleasure. Hope the new Qashqai serves you well. Kevin and the team.


  • 5

    No pressure

    By thomas F on 06 November 2019 | Verified purchase

    Found car through Autotrader and was as described. At first viewing the car was open for a good examination and there was no pressure from salesman who arranged us a test drive at a later time. Car was valeted and had a good amount of petrol in it when we picked it up on the desired day and time. They gave a great selection of cars and would use again. Good

    Reply from Alex Scott Cramlington on 10/11/19

    Many thanks Thomas, hope your new Jazz serves you well.Paul and the team.


  • 5

    Excellent

    By TERESA M on 01 November 2019 | Verified purchase

    Very good service from start to finish and after care is fantastic. I would recommend to everyone

    Reply from Alex Scott Cramlington on 10/11/19

    Many thanks for the kind review Teresa, hope the new Ibiza serves you well.Kevin and the team.


  • 5

    Excellent service

    By susan M on 31 October 2019 | Verified purchase

    Fantastic service as always. Helpful and good advice the lads always go above and beyond with customer service

    Reply from Alex Scott Cramlington on 10/11/19

    Manythanks for your continued custom Susan and kind review. Enjoy the new C-max. Kevin and the team.


  • 5

    Brilliant all round

    By stephanie H on 26 October 2019 | Verified purchase

    Not pushy at all. Drove me to see a car off site. Was very honest with the cars and helped me decide between two, even though he agreed with me that the cheaper one was more suited to my needs. I pondered outside while sat in my car and then went back in and bought it. Delivered in two days and they collected my part ex when they delivered. Very helpful overall.

    Reply from Alex Scott Cramlington on 27/10/19

    Many thanks for your custom and kind review Stephanie, hope the new c3 picasso serves you well. Kevin and the team.


  • 5

    Very happy customer

    By KATHLEEN M on 21 October 2019 | Verified purchase

    I bought my previous car through Alex Scott so had no hesitation in going back to them for my new car. They gave a fair part exchange for my other car and the new car was exactly what I wanted at a good price. All staff from salesmen to those who work in the service centre are pleasant and customer focused nothing is too much trouble.

    Reply from Alex Scott Cramlington on 22/10/19

    Many thanks for your continued custom Kathleen, you've bought yourself a superb Qashqai.Enjoy and you know where we are if you need anything.Kevin and the team.


  • 5

    Very friendly staff, good deal

    By JANE C on 20 October 2019 | Verified purchase

    Very friendly and happy with the deal on my new car. Would use again

    Reply from Alex Scott Cramlington on 21/10/19

    Many thanks for your custom and kind review Jane, hope the new Golf serves you well. Kevin and the team.


  • 5

    First class

    By brian S on 16 October 2019 | Verified purchase

    First class treatment from start to finish it's our third time buying from them, and we couldn't be happier always polite courteous and helpful.We would highly recommend them and will certainly be using them again in the future.

    Reply from Alex Scott Cramlington on 21/10/19

    Many thanks once again Brian,always a pleasure. Hope the new Tucson serves you well. Kevin and the team.


  • 5

    Nissan X Trail

    By tony A on 14 October 2019 | Verified purchase

    I purchased a Nissan X Trail from this garage and The salesman was excellent. No pressure at all and he allowed us plenty of time to test drive and examine the vehicle. My new vehicle was valeted, serviced and MOT'ed prior to collection and I was offered a fair price for my old vehicle in exchange.The salesman also posted something to my home address which I had left in my old vehicle by mistake. I would thoroughly recommend this garage.

    Reply from Alex Scott Cramlington on 14/10/19

    Many thanks once again Tony for your custom and kind review. Hope the new X-Trail serves you well. Kevin and the team.