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Customer reviews of Alex Scott Cramlington

At Alex Scott Cramlington we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Cramlington

Alex Scott Cramlington
5
4.9

Based on 650 customer reviews

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  • 5

    Great service and advice

    By joanne F on 24 June 2021 | Verified purchase

    Personable and very patient with all my questioning/ mind changes. All the staff I met were very approachable and listened, didn’t feel like I got any sales chat to confuse me. Extremely happy with the service and would recommend.

    Reply from Alex Scott Cramlington on 24/06/21

    Many thanks for your custom and review Joanne, hope the new SX4 serves you well. James and the team.


  • 5

    Coulbn' t fault it!

    By stephen L on 01 June 2021 | Verified purchase

    So far so good, love the car. Great & helpful salesman made deal quick & easy.

    Reply from Alex Scott Cramlington on 24/06/21

    Many thanks for the review and custom Stephen, hope the new Kuga serves you well. Kevin and the team.


  • 5

    great service

    By nicholas W on 23 May 2021 | Verified purchase

    excellent communication with the salesman from the first phone call and the car was well priced and in excellent condition as they claimed 👍

    Reply from Alex Scott Cramlington on 25/05/21

    Hi Nicholas, thanks you for your custom and i hope you enjoy the new car down in Newquay. Best regards Kevin and the team.


  • 5

    Good service

    By elizabeth M on 22 May 2021 | Verified purchase

    No pressure sales just very good personal service.

    Reply from Alex Scott Cramlington on 22/05/21

    Many thanks for your custom and review, Elizabeth. Hope the new Golf serves you well. Kevin and the team.


  • 5

    Fantastic experience

    By mark F on 21 May 2021 | Verified purchase

    First class service as always. Alex Scott Cramlington will always go the extra mile to give 100% satisfaction

    Reply from Alex Scott Cramlington on 22/05/21

    Many thanks once again Mark/Vanessa. Always a pleasure, enjoy the Qashqai. Kevin and the team.


  • 5

    Trouble free. We couldn’t have had better service.

    By michael W on 21 May 2021 | Verified purchase

    Great service from the outset. The salesman was extremely helpful and knowledgeable. No pressure was exerted. We were given all the information we needed to make the decision to buy.

    Reply from Alex Scott Cramlington on 22/05/21

    Many Thanks for the kind review and custom Michael. Hope your new Qashqai serves you well. Paul and the team.


  • 5

    prompt clean nservice

    By sidney T on 21 May 2021 | Verified purchase

    very good clean vehicle. service and attn good in the covid situation . would greatfully recommend to others

    Reply from Alex Scott Cramlington on 22/05/21

    Many thanks Sidney, hope the new Mokka serves you well. Kevin and the team.


  • 5

    Volvo V40 Purchase

    By joyce Y on 21 May 2021 | Verified purchase

    Excellent communication and customer care and covid compliant. The car was prepared and ready for collection on time.

    Reply from Alex Scott Cramlington on 22/05/21

    Many thanks for your custom and review. You bought yourself a lovely V40, enjoy! Kevin and the team.


  • 5

    Good Garage

    By russell G on 21 May 2021 | Verified purchase

    Very Helpful staff. Very easy process. Good Garage.

    Reply from Alex Scott Cramlington on 22/05/21

    Many thanks for your kind review Russell, hope the new corsa serves you well. Kevin and the team.


  • 5

    Part exchange and a good deal on my next car

    By john P on 21 May 2021 | Verified purchase

    Excellent buying experience. This company shows a commitment to customer service.

    Reply from Alex Scott Cramlington on 22/05/21

    Many thanks for your continued custom John, enjoy the new Juke. Kevin and the team.