Customer reviews of Alex Scott Cramlington

By Susan D on 29 December 2017 | Verified purchase

We buy all of our cars from Alex Scott never EVER had any problems. They always give me first class service I trust the guys to get me the best deal possible.

Reply from Alex Scott Cramlington on 30/12/17

Many thanks for the review Susan. You're families always a pleasure to deal with. Enjoy the new car its a beaut. Kevin and the team.

By Roy H on 22 December 2017 | Verified purchase

The car was as described. The staff especially the management were friendly and efficient. The car was presented in a very clean condition

Reply from Alex Scott Cramlington on 02/01/18

Many thanks for your kind review Roy. Hope your new Seat Altea serves you well. Kevin and the team.

By SANDRA B on 16 December 2017 | Verified purchase

Extremely good service..very friendly and polite salesmen without being pushy.. I have gone to Alex Scott Cars for the past 20yrs... wouldn't go anywhere else..if they havnt got what your after they will source it for you... I have always dealt with the manager and have always come away happy and more than content with the purchase and px value of the vehicle... must say I am over the moon with latest purchase. Thank you once again Alex Scott Cramlington.

Reply from Alex Scott Cramlington on 18/12/17

Many thanks once again Sandra, your custom is always welcome but 20yrs!!,im getting old! Enjoy your new mercedes and im sure we will do it all again in the future. Cheers Kevin and the team.

By Christie F on 30 November 2017 | Verified purchase

Great experience love my new car, smooth process and the team were very helpful Thanks again!

Reply from Alex Scott Cramlington on 01/12/17

Many thanks for your review Christie. Hope your new fiat 500 serves you well. Kevin and the team.

By Doreen D on 26 November 2017 | Verified purchase

First class service from start to finish. I'm very happy with the car I have purchased. :)

Reply from Alex Scott Cramlington on 27/11/17

Many thanks for the review Doreen. Enjoy your new Kuga and let me know if you ever need anything, Paul and the team.

By GARY R on 22 November 2017 | Verified purchase

Very helpful. The staff could not do any more to make it as easy as possible. Second time customer now.

Reply from Alex Scott Cramlington on 23/11/17

Many thanks for your custom once again Gary.Enjoy your new Focus. Paul and the team.

By Yaqin Z on 22 November 2017 | Verified purchase

Dealer actually brought the car to my home so I could test drive it. Exceptional customer service and we felt like really valued customers. Couldn't do enough for us - very happy & highly recommend Alex Scott Cars!

Reply from Alex Scott Cramlington on 23/11/17

Many thanks Yaqin.Hope your new Nissan note serves you well, Kevin and the team.

By Mary C on 22 November 2017 | Verified purchase

I saw the car and called Alex Scott and enquired about it, they said they would give me a deal with my own car and that was it really, very happy indeed with my car and couldn't be happier with the service, the staff helped and made me feel at ease and under no pressure at all. Well done would definitely go back for another car in the future

Reply from Alex Scott Cramlington on 23/11/17

Many thanks for your kind review Mary. Glad your journey down from Glasgow was worth it. Enjoy your new c4 picasso. Paul and the team.

By Adam W on 16 November 2017 | Verified purchase

After spending the weekend looking for a car after an insurance write off and being badgered by the stereotypical sales man we landed at Alex Scott. The salesman was very professional and listened to our needs in a car. Came up with 3 different suggestions from the quality stock available and allowed a test drive of each without any pushy sales. We finally made our choice and made the deal. The car was fully checked, valeted and available for collection in 48 hours. Fantastic friendly service thank you.

Reply from Alex Scott Cramlington on 22/11/17

many thank for your kind review Adam. Hope you're enjoying your new Aclass. Give me a call if you need anything. Paul and the team.

By Raymond B on 15 November 2017 | Verified purchase

Very friendly and helpful to deal with nothing to much trouble. Just let us make our own mind up on the car we wanted and test drive it by ourselves. Didn’t feel any pressure at all

Reply from Alex Scott Cramlington on 16/11/17

Many thanks for your kind review Raymond. Youve bought yourself a wonderful car. Hope the Mercedes serves you well. Enjoy Kevin and the team.