Customer reviews of Alex Scott Cramlington

By John C on 15 September 2017 | Verified purchase

I hadn't only just passed my test and had originally went to another dealer only to have a bad experience. I was told to try Alex Scott as my in laws go there every time. I wish I went there first! I spoke to a sales rep and he couldn't have been more helpful he sat and listened to what my requirements in a car were and what my budget was and didn't go right up to the budget either. He explained and helped me everything and nothing was a bother, even offered to drive me, my wife and 2 kids home as it was raining. Expectations were truly exceeded without needing to be. I'll definitely be buying here again.

By Andrew L on 12 September 2017 | Verified purchase

We had a great experience when buying from Alex Scott Cramlington. Paul was really helpful and made the whole process a breeze. Highly recommend this dealer!

By Shawn C on 11 September 2017 | Verified purchase

Friendly service, no pressure to purchase car. Good customer service

Reply from Alex Scott Cramlington on 23/09/17

Many thanks Shawn. You've bought yourself a cracking little car. Kevin and the team.

By Kevin M on 07 September 2017 | Verified purchase

bought a bmw x1 atcramlington branch no sales pressure sales man was a genuine fella car needed two new tyres and brake pads which were done no problem everything I asked for was done many thanks k mullen

Reply from Alex Scott Cramlington on 13/09/17

Hope your new car serves you well Kev. Many thanks for the review. Kevin and the team.

By Rory G on 01 September 2017 | Verified purchase

Great speedy service. Brilliant car and salesman was spot on with everything too

Reply from Alex Scott Cramlington on 04/09/17

Many thanks for the review Rory. Hope your new C30 give you many happy miles. Paul and the team.

By Pauline R on 30 August 2017 | Verified purchase

Bought a used car from them they did everything and more service was excellent could not be happier !!

Reply from Alex Scott Cramlington on 31/08/17

Many thanks for the review Pauline. Enjoy your new IQ. Kevin and the team.

By Simon L on 29 August 2017 | Verified purchase

I was only passing by Alex Scott's in Cramlington when I had a look at the cars on offer. I was greeted after a few minutes by a salesman (Paul Hickson) that was friendly and interested in what I was looking for. Paul was very knowledgable and not pushy in any way. He found an ideal car and sorted out a deal without a fuss and any issues he resolved

Reply from Alex Scott Cramlington on 31/08/17

Many thanks Simon. Hope your new Kuga serves you well. Paul and the team.

By Michael B on 26 August 2017 | Verified purchase

Having previously purchased a car from Alex Scott cramlington, it was a no brainer to go back again for my new ford C Max 2.0HDI...paul hickson was really helpful and honest while explaining this car history and how it performs etc and I thank him very much for helping me ¿..would recommend this garage to anyone.

Reply from Alex Scott Cramlington on 31/08/17

Thanks for your custom once again Michael. Enjoy your new car Paul and the team.

By Rakulan P on 24 August 2017 | Verified purchase

Very happy with the service provided by Paul, I bought a great car, it came fully serviced, MOT and new tyres. Following an RAC inspection Paul agreed to fix all the little things to make the Car perfect. I will recommend the company for the great service. well done Paul and thanks. Regards Raks

Reply from Alex Scott Cramlington on 31/08/17

Many thanks for your kind comments Raks, Hope you enjoy the new Avensis Paul and the team.

By Claire A on 23 August 2017 | Verified purchase

Helpful staff, went out of the way to help. Took the car for a test drive two days before deciding. No pressure. Great experience.

Reply from Alex Scott Cramlington on 31/08/17

Many thanks Claire, Hope your new Meriva serves you well, Paul and the team.