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Customer reviews of Alex Scott Cramlington

At Alex Scott Cramlington we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Cramlington

Alex Scott Cramlington
5
5.0

Based on 406 customer reviews

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  • 5

    Outstanding customer service

    By Laura P on 22 November 2016 | Verified purchase

    This was my first experience at Alex Scott's in Cramlington and from entering the premises to driving away in my new purchase the whole experience was fantastic. James could not have been more helpful and had a great wealth and depth of knowledge about the cars that I was interested in. I have already recommended Alex Scott to friends and family members and will certainly be returning myself in the future.

    Reply from Alex Scott Cramlington on 24/11/16

    Thank you for your comments Laura, hope you enjoy many miles of motoring in your new Qashqai. Cheers James and the team


  • 5

    Great garage

    By Rachel P on 22 November 2016 | Verified purchase

    After searching quite a few car garages I came across this place. The staff were friendly and i decided to buy a car. They gave me a good offer for my old car. After picking up the car I had a little issue which was resolved really quickly and efficiently. I also received a loyalty card which I plan to use next year when my mot and service is due. A very +ve experience and would definitely buy from this garage again.

    Reply from Alex Scott Cramlington on 24/11/16

    Thank you for your comments Rachel. You bought yourself a lovely car, Enjoy Paul and the team.


  • 5

    Pleasure to deal with

    By Kate R on 22 November 2016 | Verified purchase

    Friendly service, very helpful thank you.

    Reply from Alex Scott Cramlington on 24/11/16

    Many thanks Kate, hope you enjoy your Insignia Cheers Paul and the team.


  • 5

    good no hassle experience

    By Anthony M on 19 November 2016 | Verified purchase

    great experience no problems that couldnt be sorted.thanks

    Reply from Alex Scott Cramlington on 19/11/16

    Many thanks for the comments Tony.Hope you enjoy your ceed estate cheers Kevin and the team.


  • 5

    Excellent Car Sales

    By MARY M on 18 November 2016 | Verified purchase

    Very happy with purchase. Excellent service from start to finish

    Reply from Alex Scott Cramlington on 19/11/16

    Glad you're happy and enjoying your new Nissan Note. Thank you once again Paul and the team.


  • 5

    Outshines every local dealer

    By Tracy M on 15 November 2016 | Verified purchase

    I've bought my cars from Alex Scott for the last 10 or so years and I wouldn't use any other dealer. Service from both Kevin and Paul is excellent. I never feel pressured and they genuinely do have the interests of each customer at the forefront of what they do. Brilliant.

    Reply from Alex Scott Cramlington on 16/11/16

    Thank you for your comments Tracey much appreciated.Hope you enjoy your Insignia.Look forward to seeing you in the future Kevin and the team.


  • 5

    wonderful experience!!

    By Syed A on 14 November 2016 | Verified purchase

    Service, communication, facility, everything was outstanding..will be using them in future!

    Reply from Alex Scott Cramlington on 15/11/16

    Many thanks Syed, Was a pleasure dealing with yourself and look forward to dealings in the future. Enjoy your Qashqai James and the team.


  • 5

    No fuss service.

    By Michelle R on 14 November 2016 | Verified purchase

    Very good friendly staff. Trade in of car and getting new one , smooth and without a hitch. Kevin the salesman was great.

    Reply from Alex Scott Cramlington on 18/11/16

    Many thanks Michelle. Hope you enjoy your new Zafira and look forward to see you in the future, Kevin and the team.


  • 5

    Proud that I use Alex Scott Cramlington

    By Sonia M on 14 November 2016 | Verified purchase

    The sales staff were very helpful and friendly. There was no Pressure salesmanship. This is me forth car I have had Alex Scott and I am more than happy with there after service care.

    Reply from Alex Scott Cramlington on 16/11/16

    Many thanks for your custom once again Sonia.Always a pleasure enjoy your new C-MAX!! Kevin and the team


  • 5

    Smooth.

    By John F on 05 November 2016 | Verified purchase

    Excellent throughout and couldn't have been more helpful.No hassle from test drive to picking up my new car.Definitely recommend.

    Reply from Alex Scott Cramlington on 08/11/16

    Many thanks for your custom once again John. Always a pleasure enjoy your new Focus! Cheers Kevin and the team.