Customer reviews of Alex Scott Cramlington

By Laura P on 22 November 2016 | Verified purchase

This was my first experience at Alex Scott's in Cramlington and from entering the premises to driving away in my new purchase the whole experience was fantastic. James could not have been more helpful and had a great wealth and depth of knowledge about the cars that I was interested in. I have already recommended Alex Scott to friends and family members and will certainly be returning myself in the future.

Reply from Alex Scott Cramlington on 24/11/16

Thank you for your comments Laura, hope you enjoy many miles of motoring in your new Qashqai. Cheers James and the team

By Rachel P on 22 November 2016 | Verified purchase

After searching quite a few car garages I came across this place. The staff were friendly and i decided to buy a car. They gave me a good offer for my old car. After picking up the car I had a little issue which was resolved really quickly and efficiently. I also received a loyalty card which I plan to use next year when my mot and service is due. A very +ve experience and would definitely buy from this garage again.

Reply from Alex Scott Cramlington on 24/11/16

Thank you for your comments Rachel. You bought yourself a lovely car, Enjoy Paul and the team.

By Kate R on 22 November 2016 | Verified purchase

Friendly service, very helpful thank you.

Reply from Alex Scott Cramlington on 24/11/16

Many thanks Kate, hope you enjoy your Insignia Cheers Paul and the team.

By Anthony M on 19 November 2016 | Verified purchase

great experience no problems that couldnt be sorted.thanks

Reply from Alex Scott Cramlington on 19/11/16

Many thanks for the comments Tony.Hope you enjoy your ceed estate cheers Kevin and the team.

By MARY M on 18 November 2016 | Verified purchase

Very happy with purchase. Excellent service from start to finish

Reply from Alex Scott Cramlington on 19/11/16

Glad you're happy and enjoying your new Nissan Note. Thank you once again Paul and the team.

By Tracy M on 15 November 2016 | Verified purchase

I've bought my cars from Alex Scott for the last 10 or so years and I wouldn't use any other dealer. Service from both Kevin and Paul is excellent. I never feel pressured and they genuinely do have the interests of each customer at the forefront of what they do. Brilliant.

Reply from Alex Scott Cramlington on 16/11/16

Thank you for your comments Tracey much appreciated.Hope you enjoy your Insignia.Look forward to seeing you in the future Kevin and the team.

By Syed A on 14 November 2016 | Verified purchase

Service, communication, facility, everything was outstanding..will be using them in future!

Reply from Alex Scott Cramlington on 15/11/16

Many thanks Syed, Was a pleasure dealing with yourself and look forward to dealings in the future. Enjoy your Qashqai James and the team.

By Michelle R on 14 November 2016 | Verified purchase

Very good friendly staff. Trade in of car and getting new one , smooth and without a hitch. Kevin the salesman was great.

Reply from Alex Scott Cramlington on 18/11/16

Many thanks Michelle. Hope you enjoy your new Zafira and look forward to see you in the future, Kevin and the team.

By Sonia M on 14 November 2016 | Verified purchase

The sales staff were very helpful and friendly. There was no Pressure salesmanship. This is me forth car I have had Alex Scott and I am more than happy with there after service care.

Reply from Alex Scott Cramlington on 16/11/16

Many thanks for your custom once again Sonia.Always a pleasure enjoy your new C-MAX!! Kevin and the team

By John F on 05 November 2016 | Verified purchase

Excellent throughout and couldn't have been more helpful.No hassle from test drive to picking up my new car.Definitely recommend.

Reply from Alex Scott Cramlington on 08/11/16

Many thanks for your custom once again John. Always a pleasure enjoy your new Focus! Cheers Kevin and the team.