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Customer reviews of Alex Scott Cramlington

At Alex Scott Cramlington we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Cramlington

Alex Scott Cramlington
5
4.9

Based on 199 customer reviews

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  • 5

    Pleased with new car

    By GARY R on 22 November 2017 | Verified purchase

    Very helpful. The staff could not do any more to make it as easy as possible. Second time customer now.

    Reply from Alex Scott Cramlington on 23/11/17

    Many thanks for your custom once again Gary.Enjoy your new Focus. Paul and the team.


  • 5

    Great customer service!

    By Yaqin Z on 22 November 2017 | Verified purchase

    Dealer actually brought the car to my home so I could test drive it. Exceptional customer service and we felt like really valued customers. Couldn't do enough for us - very happy & highly recommend Alex Scott Cars!

    Reply from Alex Scott Cramlington on 23/11/17

    Many thanks Yaqin.Hope your new Nissan note serves you well, Kevin and the team.


  • 5

    Extremely satisfied, would use Alex Scott again

    By Mary C on 22 November 2017 | Verified purchase

    I saw the car and called Alex Scott and enquired about it, they said they would give me a deal with my own car and that was it really, very happy indeed with my car and couldn't be happier with the service, the staff helped and made me feel at ease and under no pressure at all. Well done would definitely go back for another car in the future

    Reply from Alex Scott Cramlington on 23/11/17

    Many thanks for your kind review Mary. Glad your journey down from Glasgow was worth it. Enjoy your new c4 picasso. Paul and the team.


  • 5

    Their cars sell themselves!

    By Adam W on 16 November 2017 | Verified purchase

    After spending the weekend looking for a car after an insurance write off and being badgered by the stereotypical sales man we landed at Alex Scott. The salesman was very professional and listened to our needs in a car. Came up with 3 different suggestions from the quality stock available and allowed a test drive of each without any pushy sales. We finally made our choice and made the deal. The car was fully checked, valeted and available for collection in 48 hours. Fantastic friendly service thank you.

    Reply from Alex Scott Cramlington on 22/11/17

    many thank for your kind review Adam. Hope you're enjoying your new Aclass. Give me a call if you need anything. Paul and the team.


  • 5

    Alex Scott car dealership

    By Raymond B on 15 November 2017 | Verified purchase

    Very friendly and helpful to deal with nothing to much trouble. Just let us make our own mind up on the car we wanted and test drive it by ourselves. Didn’t feel any pressure at all

    Reply from Alex Scott Cramlington on 16/11/17

    Many thanks for your kind review Raymond. Youve bought yourself a wonderful car. Hope the Mercedes serves you well. Enjoy Kevin and the team.


  • 5

    Feedback of experience

    By Natasha L on 15 November 2017 | Verified purchase

    Bought a car for my daughter and they couldn't have been more helpful


  • 5

    Down to earth and trustworthy - Excellent!

    By LISA D on 11 November 2017 | Verified purchase

    This is the third car I have bought from Alex Scott cars, they are brilliant. Genuine and trustworthy, there is no fuss or fancy frills, just a small team who sell quality, low mileage cars at a reasonable price. Efficient and helpful, an excellent service. Thank you!

    Reply from Alex Scott Cramlington on 16/11/17

    Many thanks for your custom once again Lisa. Hope your new Grand cmax serves you well,Paul and the team.


  • 5

    Down to earth no bull!!!

    By Karen C on 10 November 2017 | Verified purchase

    Really honest guy, superb service ¿¿ Definitely would recommend, thank you ¿

    Reply from Alex Scott Cramlington on 11/11/17

    Many thanks for the kind review Karen. Hope the car serves you well. Kevin and the team.


  • 5

    Used car purchase

    By Michael M on 05 November 2017 | Verified purchase

    Friendly and accommodating throughout. Possibly could have explained the part exchange amounts better. Once the vehicle had arrived home the tyre pressure warning light was displayed. Upon checking all four tyres were of different pressures which makes one question the thoroughness of the pre-sale service.

    Reply from Alex Scott Cramlington on 06/11/17

    Hi Michael. Hope you are enjoying the new mazda 2 and can only appologise for the tyre pressures not being correct but a number of factors could of affected this.I can assure you the vehicle was thoroughly checked before delivery. Please let me know of any issues you may have and we will endeavour to sort them for you. Cheers Paul and the team.


  • 5

    Excellent service and nice guys too.

    By Karen M on 03 November 2017 | Verified purchase

    Exellent service and a pleasure to do business with. They sorted my finance in a few minutes. And I picked up my car in 2 days.

    Reply from Alex Scott Cramlington on 04/11/17

    Many thanks for the review Karen. Hope the c4 Grand picasso serves you well.Kevin and the team.