Customer reviews of Alex Scott Cramlington

By thomas F on 06 November 2019 | Verified purchase

Found car through Autotrader and was as described. At first viewing the car was open for a good examination and there was no pressure from salesman who arranged us a test drive at a later time. Car was valeted and had a good amount of petrol in it when we picked it up on the desired day and time. They gave a great selection of cars and would use again. Good

Reply from Alex Scott Cramlington on 10/11/19

Many thanks Thomas, hope your new Jazz serves you well.Paul and the team.

By TERESA M on 01 November 2019 | Verified purchase

Very good service from start to finish and after care is fantastic. I would recommend to everyone

Reply from Alex Scott Cramlington on 10/11/19

Many thanks for the kind review Teresa, hope the new Ibiza serves you well.Kevin and the team.

By susan M on 31 October 2019 | Verified purchase

Fantastic service as always. Helpful and good advice the lads always go above and beyond with customer service

Reply from Alex Scott Cramlington on 10/11/19

Manythanks for your continued custom Susan and kind review. Enjoy the new C-max. Kevin and the team.

By stephanie H on 26 October 2019 | Verified purchase

Not pushy at all. Drove me to see a car off site. Was very honest with the cars and helped me decide between two, even though he agreed with me that the cheaper one was more suited to my needs. I pondered outside while sat in my car and then went back in and bought it. Delivered in two days and they collected my part ex when they delivered. Very helpful overall.

Reply from Alex Scott Cramlington on 27/10/19

Many thanks for your custom and kind review Stephanie, hope the new c3 picasso serves you well. Kevin and the team.

By KATHLEEN M on 21 October 2019 | Verified purchase

I bought my previous car through Alex Scott so had no hesitation in going back to them for my new car. They gave a fair part exchange for my other car and the new car was exactly what I wanted at a good price. All staff from salesmen to those who work in the service centre are pleasant and customer focused nothing is too much trouble.

Reply from Alex Scott Cramlington on 22/10/19

Many thanks for your continued custom Kathleen, you've bought yourself a superb Qashqai.Enjoy and you know where we are if you need anything.Kevin and the team.

By JANE C on 20 October 2019 | Verified purchase

Very friendly and happy with the deal on my new car. Would use again

Reply from Alex Scott Cramlington on 21/10/19

Many thanks for your custom and kind review Jane, hope the new Golf serves you well. Kevin and the team.

By brian S on 16 October 2019 | Verified purchase

First class treatment from start to finish it's our third time buying from them, and we couldn't be happier always polite courteous and helpful.We would highly recommend them and will certainly be using them again in the future.

Reply from Alex Scott Cramlington on 21/10/19

Many thanks once again Brian,always a pleasure. Hope the new Tucson serves you well. Kevin and the team.

By tony A on 14 October 2019 | Verified purchase

I purchased a Nissan X Trail from this garage and The salesman was excellent. No pressure at all and he allowed us plenty of time to test drive and examine the vehicle. My new vehicle was valeted, serviced and MOT'ed prior to collection and I was offered a fair price for my old vehicle in exchange.The salesman also posted something to my home address which I had left in my old vehicle by mistake. I would thoroughly recommend this garage.

Reply from Alex Scott Cramlington on 14/10/19

Many thanks once again Tony for your custom and kind review. Hope the new X-Trail serves you well. Kevin and the team.

By KIRSTY B on 10 October 2019 | Verified purchase

Great place to buy a car. Everything really straight forward and I am delighted with my new car. Would definitely return when I want to upgrade my car in the future.

Reply from Alex Scott Cramlington on 11/10/19

Many thanks Kirsty for your custom and review, enjoy your new Juke and you know where we are if you need anything.Kevin and the team.

By nicholas S on 07 October 2019 | Verified purchase

They were very good, helpful and made it easy to to buy the car. The car was in a fantastic conduction. Very happy with the purchase.

Reply from Alex Scott Cramlington on 08/10/19

Many thanks for the review and enjoy the new kuga, Kevin and the team.