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Customer reviews of Alex Scott Cramlington

At Alex Scott Cramlington we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Cramlington

Alex Scott Cramlington
5
4.9

Based on 475 customer reviews

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  • 5

    Excellent as usual

    By joseph S on 22 November 2019 | Verified purchase

    excellent service from paul...helped me through both 1st and 2nd purchase

    Reply from Alex Scott Cramlington on 22/11/19

    Many thanks for your custom and review Jospeh,hope the new mokka serves you well.Paul and the team.


  • 5

    Excellent service again.

    By sarah Y on 21 November 2019 | Verified purchase

    The staff at Alex Scot have always been really friendly,helpful and efficient. This is the second car we have bought from them and always use them for services and mot. I would highly recommend them.

    Reply from Alex Scott Cramlington on 22/11/19

    Many thanks for the continued custom Sarah. Always a pleasure and you know where we are if you need anything. Enjoy your new Kuga Kevin and the team.


  • 5

    Recent experience at Alex Scott

    By brian M on 21 November 2019 | Verified purchase

    Could not ask for any more James and the rest of the team could not do enough to help brilliant

    Reply from Alex Scott Cramlington on 22/11/19

    Losing count of how many now Brian!!. Hope you enjoy your new VW cc. James and the team.


  • 5

    First class service from all involved in purchasin

    By margaret W on 21 November 2019 | Verified purchase

    First class service from walking in to walking out with my new car. Staff were fantastic. New Car on collection was immaculate all explained. Hazzle free Buying a car .😊

    Reply from Alex Scott Cramlington on 22/11/19

    Many thanks once again Margaret, enjoy your new Golf. Paul and the team.


  • 5

    excellent service

    By william K on 19 November 2019 | Verified purchase

    quick and efficient service really impressed .everything sorted with new car and was ready on arrival will recommend this garage.

    Reply from Alex Scott Cramlington on 20/11/19

    Many thanks for your custom and kind review William, hope you enjoy your new c3 picasso. Paul and the team.


  • 5

    Relieving

    By alex L on 16 November 2019 | Verified purchase

    I was stuck deciding 2 different cars but I was approached and was given brilliant advice

    Reply from Alex Scott Cramlington on 16/11/19

    Many thanks for your custom and kind review Alex, hope the new 207 serves you well. Paul and the team.


  • 5

    change of car

    By norman R on 09 November 2019 | Verified purchase

    great brillant sevice nothing is to much trouble very friendly i wouldn;t dream of going elswhere, always very proffessional,both Paul and Kevin have serverd us well

    Reply from Alex Scott Cramlington on 10/11/19

    Many thanks as always Norman, always a pleasure to deal with enjoy the new C4 picasso. Kevin/Paul and the team.


  • 5

    EXCELLENT CUSTOMER SERVICE

    By lauren M on 08 November 2019 | Verified purchase

    I currently have a lease car at work but due to a change in circumstances I was looking for an alternative. I haven’t had a personal car for over 10 years so was dubious about purchasing another car but was recommended Alex Scott’s by friends and family. The process from start to finish was so easy. We had a look around and found the perfect family car. The salesman was very friendly and approachable as opposed to forceful or overpowering. Within half an hour we had signed forms. He arranged for a service, MOT & full valet to be completed prior to collection. Made a very stressful and daunting process a very easy and smooth process. I can’t recommend Alex Scott enough. There customer service skills are excellent and I wouldn’t hesitate to recommend others/return in the future. Many thanks

    Reply from Alex Scott Cramlington on 10/11/19

    Many thanks for your custom and kind review Lauren. Hope the new Fiesta serves you well. Paul and the team.


  • 5

    Good service

    By MICHELLE W on 08 November 2019 | Verified purchase

    This is my 3rd car purchased from here. Never had a problem so hopefully won't with one. Good service

    Reply from Alex Scott Cramlington on 10/11/19

    Many thanks once again Michelle, always a pleasure, hope the new Juke serves you well. Paul and the team.


  • 5

    Very satisfied customer!

    By claire J on 08 November 2019 | Verified purchase

    Very happy with my whole car buying experience! No pressure selling or bs, just friendly staff & a great car!

    Reply from Alex Scott Cramlington on 11/11/19

    Many thanks for your custom and kind review Claire, hope your new Yaris serves you well. Paul and the team.