Customer reviews of Alex Scott Cramlington

By paul shears on 13 August 2021 | Verified purchase

Quick and easy, no hassle but still waiting for my road tax refund, acknowledgement of part exchange that I am no longer own this vehicle, not yet received log book also for new vehicle.

Reply from Alex Scott Cramlington on 13/08/21

Hi Paul many thanks for the review glad you were overall happy with the sale. Your refund should be with you shortly but as you've not quite had the car 3 weeks it may take a little while longer. We are in DVLA's hands on that front I'm afraid. The v5 for your new car can take up to 6 weeks but generally comes sooner but again that's in dvla's hands. Many thanks and you know where we are if you need anything. Paul and the team.

By andrew snedden on 12 August 2021 | Verified purchase

Bought my son his car his 1st car and Paul was a pleasure to deal with, excellent service and can’t recommend them highly enough,

Reply from Alex Scott Cramlington on 13/08/21

Hi Andrew many thanks for your kind review and custom, it was a lovely little corsa, Hope he enjoys it. Paul and the team.

By Anonymous on 12 August 2021 | Verified purchase

Repeat customer , service great as ever ,looked after with quick and easy purchase, will definitely use this company in the future

Reply from Alex Scott Cramlington on 12/08/21

A pleasure as always Kev, hope you enjoy the new Mercedes. all the best Kevin and the team.

By michelle cunningham on 12 August 2021 | Verified purchase

Really good service. Could not have been more helpful and could not believe how quickly they got my new car ready for pick up

Reply from Alex Scott Cramlington on 12/08/21

Many thanks for your kind review and custom Michelle. Hope the new fiesta serves you well. Kevin and the team.

By linda H on 24 June 2021 | Verified purchase

Salesman was very helpful and they was plenty of good quality cars to choose from. I would definitely go back to buy my next car.top class service.

Reply from Alex Scott Cramlington on 25/06/21

Many thanks Linda for the kind review and custom , hope the cmax serves you well. Paul and the team.

By stephen W on 24 June 2021 | Verified purchase

Open and straightforward service, we liked the low pressure style as we knew what we were looking for.

Reply from Alex Scott Cramlington on 24/06/21

Many thanks for the review Stephen, hope the new Fabia serves you well. Paul and the team.

By gail A on 24 June 2021 | Verified purchase

Always top service from the team at Alex Scott Cramlington. Have now bought several great cars from them, and is always the first place we look. Great customer relationship, details explained, fair prices, and on the rare occasion we needed to go back for a problem it was sorted ASAP.

Reply from Alex Scott Cramlington on 25/06/21

Many thanks once again Gail, always a pleasure. Enjoy the new 2 series, Paul and the team.

By ken R on 24 June 2021 | Verified purchase

Having bought many cars over the last 45 years I can honestly say that Alex Scott Cars provided the best service we have ever received. From walking into the forecourt to picking our new car up a few days later we received excellent service. As promised the car was in pristine condition when we arrived to collect the car. When we are ready for our next car this will definitely be the first garage we come to.

Reply from Alex Scott Cramlington on 25/06/21

Many thanks for the kind review and custom. Enjoy the new Venga and you know where we are if you need anything. Kevin and the team.

By jimmy L on 24 June 2021 | Verified purchase

Excellent Service from the initial phone call to when they handed the keys over on my new car, definately recommend if you wish to get a professional service. Kept me informed throughout the process, kept up promises.

Reply from Alex Scott Cramlington on 24/06/21

Many Thanks Jimmy, hope the new Golf serves you well Kevin and the team.

By mark P on 24 June 2021 | Verified purchase

No nonsense done what they said they would do at a time that suited to me . In out with no sales bull ?

Reply from Alex Scott Cramlington on 24/06/21

Many thanks for the kind review and custom Mark. Hope the tiguan serves you well. Paul and the team.