Customer reviews of Alex Scott Cramlington

By Michael B on 07 April 2018 | Verified purchase

I just want to say how fantastic this garage is, I have never ever known such a lovely garage who entirely look after you making it an easy pleasant transaction: I just want to say a big thank you to Kevin for reserving the car with a low deposit and going out of his way to have it ready with a push for bank holiday Monday for me. I also want to thank Paul also for today when collecting and paying for the car in full who tax my car for me and made my life a lot easier. Thank you so much; it was a long 4 hour drive there and then home but was so worth the travel and such a lovely car to drive, I 100 percent recommend this garage to anyone they really do look after you. Thank you so so much

Reply from Alex Scott Cramlington on 10/04/18

Many thanks for your kind review Melissa.I am glad your long Journey from Northampton proved worth it!.Enjoy your new Fiesta and once again many thanks for your custom.Kevin and the team.

By Gary P on 07 April 2018 | Verified purchase

The garage had a car that we were looking for. This car was one of the best we had found in the North East. Very clean, no scratches, you could see the car was well looked after. The dealer we spoke to was very friendly and not at all pushy with us. We knew what car we wanted, and spoke to him. He offered us a realistic price for our car against the new one we were going to purchase. We agreed and arranged pick up one week later. It had been valeted and new floor mats fitted. We would definitely buy another car from this garage.

Reply from Alex Scott Cramlington on 10/04/18

Many thanks for the kind review Gary.Enjoy your new CMAX and you Know were we are if you need anything. James and the team.

By William C on 07 April 2018 | Verified purchase

I have been buying cars from Alex Scott for many years and the team have always been helpful fair and easy to deal with, there is always a good selection of cars which is probably why I have had so many. But there is no pressure.This last time, last Thursday the salesman who came out to help Identified the car I had missed had a road test and collected the car on Friday in perfect condition.

Reply from Alex Scott Cramlington on 10/04/18

Many thanks once again Bill,Lost count,how many is this!!.Always a pleasure and see you soon :) James and the team.

By Julie I on 28 March 2018 | Verified purchase

Fabulous service, very helpful, listened to exactly what I wanted and provided exactly that.

Reply from Alex Scott Cramlington on 29/03/18

Many thanks once again for your custom Julie ,hope your new fiesta serves you well Paul and the team.

By John B on 27 March 2018 | Verified purchase

This Was Our 2nd Car Purchase From Alex Scott Not Just Because It's Local But Because Nothing and I Mean Nothing Is A Bother To Them. They Make You Feel Part Of A Family And Will Take Care Of Your Services And Mot's When You Need Them Done. They Always Remember You. Personally The Care And Consideration Shown I Wouldn't Buy From Anyone Else There Reputation Is Beyond Dispute. Don't Take My Word For It Ask Anyone That's Bought From Them A Hidden Gem In Cramlington. A Family Buisness Built Up From Trust Give Them A Try When You Want A Quality Reliable AFFORDABLE Car

Reply from Alex Scott Cramlington on 28/03/18

Many thanks for your custom once again John and your kind review.Enjoy youe new Ibiza,Paul and the team.

By STEPHEN H on 26 March 2018 | Verified purchase

Fantastic service from Aii the staff at the Cramlington branch, the process was simple and was made to feel at ease. I would highly recommend buying from these guys 10 out of 10

Reply from Alex Scott Cramlington on 27/03/18

Many thanks for your custom and review Stephen.Hope your new Kuga serves you well.Kevin and the team.

By David J on 20 March 2018 | Verified purchase

brilliant service second time customer they make u feel very welcome

Reply from Alex Scott Cramlington on 21/03/18

Many thanks for the custom once again David,Hope your new Mokka serves you well.Paul and the team.

By Stephen P on 18 March 2018 | Verified purchase

Fantastic car. The whole experience was outstanding. Would highly recommend Paul brilliant service and enthusiastic about customer service

Reply from Alex Scott Cramlington on 19/03/18

Many thanks for the kind review Stephen,Hope your new A5 serves you well,Paul and the team.

By Elaine H on 16 March 2018 | Verified purchase

very professional people to deal with,car was as good as described

Reply from Alex Scott Cramlington on 17/03/18

Many thanks for the review and hope your new Qashqai serves you well,Kevin and the team.

By Eileen B on 16 March 2018 | Verified purchase

They were very helpful in showing us the vehicles we may be interested in. They were not pushy and allowed us to test drive them. Their prices seem competitive too.

Reply from Alex Scott Cramlington on 17/03/18

Many thanks Eileen,Hope you enjoy the cmax and you know where we are if you need anything,Paul and the team.