Customer reviews of Alex Scott Cramlington

By elizabeth M on 30 March 2021 | Verified purchase

Professional dealership, friendly staff, easy pick up of vehicle and transaction. Would use company again. Realised that vehicle did not have user manual when we got home. Company arranged replacement and posted out within a couple of days no fuss.

Reply from Alex Scott Cramlington on 03/04/21

Many thanks for your custom and review Elizabeth, enjot the new Tucson. Paul and the team.

By GILLIAN C on 30 March 2021 | Verified purchase

Friendly salesman seemed genuine. Explained everything and was true to his word

By bill C on 30 March 2021 | Verified purchase

Once again,the best service, provided three cars for me to choose from and I went for the 3rd I gave them a list of desires and no nos and the third was everything I wanted they make everything easy and it is a great car

Reply from Alex Scott Cramlington on 03/04/21

Many thanks once again Bill. Hope the new 208 serves you well. Kevin and the team

By martin T on 22 March 2021 | Verified purchase

All the necessary paper work for the car I traded in and my new purchase, was handled quickly and efficiently by the General Manager. The car I purchased is in excellent condition. Everything about the transaction was smooth and efficient. I bought from Scotts on the advice of my daughter and son in law, who have bought from them on a number of occasions.

Reply from Alex Scott Cramlington on 22/03/21

Many thanks for your custom and review Martin, hope the new focus serves you well, Happy to have you on board as a customer. Kevin and the team.

By alan N on 22 March 2021 | Verified purchase

Lovely to deal with and very honest. Gave you time to look around the vehicle without hovering like some dealers.

Reply from Alex Scott Cramlington on 22/03/21

Many thanks for your custom and review.Enjoy the new Zafira. Kevin and the team.

By sarah E on 18 March 2021 | Verified purchase

Good communication and completed everything with ease

Reply from Alex Scott Cramlington on 19/03/21

Many thanks for your custom and review Sarah. Hope the new sportage serves you well. Paul and the team.

By richard C on 16 March 2021 | Verified purchase

Good COVID protection first class service hand over excellent and i got a fair price for my part ex and would recommend anyone to use them they are excellent guys

Reply from Alex Scott Cramlington on 16/03/21

Many thanks for your custom and review Richard, hope the new Zafira serves you well. Kevin and the team.

By john H on 10 March 2021 | Verified purchase

Very easy and pleasant transaction. They were very proffessional and easy to deal with. Car looked immaculate on collection after a valet and sevice and came with a new 12 month mot. Very pleased with the whole process.

Reply from Alex Scott Cramlington on 11/03/21

Hi John, many thanks for the review and custom. Glad the Journey up from Ashford was deemed worth it. Enjoy the new Kadjar. Kevin and the team.

By wendy H on 10 March 2021 | Verified purchase

First time using them, was not pressured into a sale and was not hurried. Would recommend.

Reply from Alex Scott Cramlington on 11/03/21

Many thanks Wendy, enjoy the new Golf. Kevin and the team.

By tracy D on 09 March 2021 | Verified purchase

Friendly fast 5* service . Best car buy ever ! All paper work done before we arrived so all was left to do was drive off.

Reply from Alex Scott Cramlington on 11/03/21

Many thanks for your custom and review Tracy, enjoy the new Captur. Kevin and the team.