Customer reviews of Alex Scott Cramlington

By BERNADETTE S on 07 May 2019 | Verified purchase

I drove all the way from Glasgow. It was rushed and my rear view mirror fell off on the way home. In torrential rain not good.

Reply from Alex Scott Cramlington on 08/05/19

Hi Bernadette, sorry to hear that happened, please take the car into your local dealer and we will pay for the mirror to be fixed. Please let me know of any problems in the future and we will endeavour to sort something out for you. we try our upmost to supply the car in tiptop condition but sometimes these little things can happen. I hope this doesnt sour to much your new car experience. Paul and the team.

By RAYMOND M on 01 May 2019 | Verified purchase

Excellent very helpful would recommend to all friends

Reply from Alex Scott Cramlington on 02/05/19

Many thanks for your custom and review Raymond, hope the new Insignia sports tourer serves you well. Paul and the team.

By Natalie ann R on 28 April 2019 | Verified purchase

I drove up from Warrington to Cramlington to get my new car the other day, they were extremely helpful and honest guys! They have sold me a quality car which I love. I will happily make the journey there agin in future shall I want to get another car. Other dealerships should take note, brilliant and genuine customer service!

Reply from Alex Scott Cramlington on 29/04/19

Many thanks for your custom and review Natalie, glad your long journey was worth it!!, enjoy your new Mokka. Kevin and the team.

By WILLIAM G on 27 April 2019 | Verified purchase

Dealt with Kevin. Very helpful-no pressure. Great service.

Reply from Alex Scott Cramlington on 28/04/19

Many thanks for the review William, hope the new 208 serves you well.Kevin and the team.

By david J on 27 April 2019 | Verified purchase

Very helpful, good price for my car in part ex. Still have a few things to sort our with the car that I bought, service History, and Renault book. But happy with the help I received.

Reply from Alex Scott Cramlington on 28/04/19

many thanks for the review David, your handbooks ect have been sorted. if you need anything else please dont hesitate to get in touch. Kevin and the team.

By wajid A on 27 April 2019 | Verified purchase

Highly recommend this car showroom. Sales guy Paul is excellent he explained everything about the car in detail. Very happy with the purchase. Thank you.

Reply from Alex Scott Cramlington on 28/04/19

Many thanks for your custom and review Wajid, hope the new golf serves you well. Paul and the team.

By lang M on 27 April 2019 | Verified purchase

Good service, part exchanged on a new car with no pressure to buy . The offered me the extended warranty but again not in a pushy way.

Reply from Alex Scott Cramlington on 28/04/19

Many thanks for your custom and review Land, enjoy your new Note. Paul and the team.

By LISA H on 26 April 2019 | Verified purchase

Lovely experience took my car as part exchange gave me goid price very happy x

Reply from Alex Scott Cramlington on 27/04/19

Many thanks for your custom and kind review Lisa, hope your new Juke serves you well and you know where we are if you need anything. Kevin and the team.

By PHILIP E on 24 April 2019 | Verified purchase

Quick sales process, available to speak with throughout and very professional

Reply from Alex Scott Cramlington on 27/04/19

Many thanks for your custom Philip, enjoy the new fiat Panda 4x4. Paul and the team.

By craig K on 20 April 2019 | Verified purchase

The whole process from viewing to agreeing a price then collecting went without a hitch. A very good service indeed and would definitely recommend Alex Scott cars.

Reply from Alex Scott Cramlington on 23/04/19

Many thanks for your custom and kind review Craig. Hope the new Golf serves you well.James and the team.