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Customer reviews of Alex Scott Cramlington

At Alex Scott Cramlington we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Cramlington

Alex Scott Cramlington

Based on 566 customer reviews

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  • 5

    Excellent service

    By Jennifer E on 07 January 2017 | Verified purchase

    Really fabulous. After enduring a terrible car crash and having to get another car I would highly recommend Alex Scott I dealt with Kevin he arranged everything to get me on the road within 24 hours after my courtesy car was taking back to the garage

    Reply from Alex Scott Cramlington on 09/01/17

    Thank you for your kind comments Jennifer. Always a pleasure to deal with, Enjoy your new Juke. Kevin and the team

  • 5

    Great Local Dealer

    By Dean M on 05 January 2017 | Verified purchase

    Excellent local dealer, friendly and attentive, not pushy like most of the garages around and let me look around and test drive without pushing me to buy a car. Gave me the exact information I was after and didn't bombard me with anything, would definitely use them again. Worth trying here for next to new cars, cheaper than franchise garages and seem more informed about a wider range of vehicles.

    Reply from Alex Scott Cramlington on 07/01/17

    Many thanks for the comments Dean.Enjoy your new insignia Kev and the team.

  • 5


    By Samantha C on 03 January 2017 | Verified purchase

    Really friendly and helpful. Would definitely recommend

  • 5

    Alex Scott cramlington

    By Robert G on 29 December 2016 | Verified purchase

    Very helpfull and friendly staff a pleasure to deal with would highly recommend Alex Scotts for quality used cars

  • 5

    Easy. Productive and friendly :)

    By Michael L on 15 December 2016 | Verified purchase

    They are really nice lads that helped me from start to finish. They went over bearing like other payments. They were top notch

  • 5

    Good service.

    By ASHLEY N on 10 December 2016 | Verified purchase

    I bought a part exchange car in good condition, at a much lower price than their usual cars, and below the Parker's Guide price. I was treated like I had just bought a top of the range car. They fixed the the two issues that I was worried about at no extra cost and I am really enjoying driving the car.

  • 5

    First class service

    By Pat L on 06 December 2016 | Verified purchase


    Reply from Alex Scott Cramlington on 08/12/16

    Many Thanks Pat. Hope you enjoy your new Yaris. Paul and the team

  • 5

    First time buyer

    By John J on 01 December 2016 | Verified purchase

    Good to deal with and carried out additional work ie fitted new tyres which we had not noticed where needed. Couple minor items dealt with no problem.Don't be put off by not having posh showroom. Dealt with Paul and got excellent service.

    Reply from Alex Scott Cramlington on 01/12/16

    Many thanks john, hope your enjoy many miles in your new Swift. You know where we are if you need anything Paul and the team.

  • 5

    Outstanding customer service

    By Laura P on 22 November 2016 | Verified purchase

    This was my first experience at Alex Scott's in Cramlington and from entering the premises to driving away in my new purchase the whole experience was fantastic. James could not have been more helpful and had a great wealth and depth of knowledge about the cars that I was interested in. I have already recommended Alex Scott to friends and family members and will certainly be returning myself in the future.

    Reply from Alex Scott Cramlington on 24/11/16

    Thank you for your comments Laura, hope you enjoy many miles of motoring in your new Qashqai. Cheers James and the team

  • 5

    Great garage

    By Rachel P on 22 November 2016 | Verified purchase

    After searching quite a few car garages I came across this place. The staff were friendly and i decided to buy a car. They gave me a good offer for my old car. After picking up the car I had a little issue which was resolved really quickly and efficiently. I also received a loyalty card which I plan to use next year when my mot and service is due. A very +ve experience and would definitely buy from this garage again.

    Reply from Alex Scott Cramlington on 24/11/16

    Thank you for your comments Rachel. You bought yourself a lovely car, Enjoy Paul and the team.