Customer reviews of Alex Scott Cramlington

By michael burnett on 19 October 2023 | Verified purchase

I find Alex Scott's service excellent as I have purchased my last 4 or 5 cars from them , quality used cars and great sales staff..as well as reasonable prices

Reply from Alex Scott Cramlington on 30/10/23

Many thanks once again Michael, enjoy your new bmw x1. Cheers Kevin and the team.

By allie Glover on 16 October 2023 | Verified purchase

Brilliant from start to finish. They had the paperwork all ready and waiting,very easy and quick. Highly recommend.

Reply from Alex Scott Cramlington on 30/10/23

many thanks for your custom and kind review Allie, enjoy your new Ateca. James and the team

By sheelagh jones on 10 October 2023 | Verified purchase

James at Alex Scott couldn't have been more helpful when I was part exchanging my car. Everything was on time and I was kept informed throughout. Highly recommend.

Reply from Alex Scott Cramlington on 10/10/23

Many Thanks for the custom and kind review Sheelagh, hope the Ateca serves you well. James and the team.

By helen arnold on 09 October 2023 | Verified purchase

Excellent customer service; really listened to what I was after and answered my questions without being at all pushy (which I experienced in other showrooms). I trust the car I bought and found the process easy and transparent. A great experience from start to finish.

Reply from Alex Scott Cramlington on 09/10/23

HI Helen many thanks for the kind review. you know where we are if you need anything, enjoy your new Qashqai. James and the team.

By James on 09 October 2023 | Verified purchase

Highly recommend, friendly and helpful did everything they said they would do, very professional and a great car value for money

Reply from Alex Scott Cramlington on 09/10/23

Many thanks for your custom and kind review James, hope the new Volvo v40 serves you well. Kevin and the team

By Anonymous on 10 August 2023 | Verified purchase

Very accommodating, friendly business. Still awaiting a piece of rear view mirror trim but assured this is coming. Hopefully it will!

Reply from Alex Scott Cramlington on 10/08/23

Many thanks for the review Keith, enjoy the new corsa and the trim is due in later today, rest assured. Regards Kevin and the team.

By Anonymous on 02 August 2023 | Verified purchase

Highly recommended!

Reply from Alex Scott Cramlington on 03/08/23

Many thanks for custom and review Deborah, hope the new juke serves you well. James and the team.

By Anonymous on 24 July 2023 | Verified purchase

Had a great and easy experience of buying my first car. Communication was excellent and went above and beyond what I expected. Outstanding standard of customer care and quality of car. Would highly recommend.

Reply from Alex Scott Cramlington on 02/08/23

Many thanks for your kind review Rebecca, hope the new Golf serves you well. Kevin and the team

By John Ferguson on 18 July 2023 | Verified purchase

I wont shop anywhere else.They are so friendly and never push you.You are always in control which makes it a pleasant expierience.

Reply from Alex Scott Cramlington on 02/08/23

Many thanks for your continued support John, enjoy the new Karoq. Kevin and the team.

By AnneMcMahon on 11 July 2023 | Verified purchase

Guy we dealt with was friendly and relaxed. Wasn’t pushy in any way just let us wander around, answered any questions. Gave us a good deal for our car.

Reply from Alex Scott Cramlington on 13/07/23

Many thanks for your custom and kind review Ann, hope the new Kadjar serves you well. James and the team