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Customer reviews of Alex Scott Cramlington

At Alex Scott Cramlington we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Cramlington

Alex Scott Cramlington
5
5.0

All 781 customer reviews

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  • 5

    Highly recommended!

    By Anonymous on 02 August 2023 | Verified purchase

    Highly recommended!

    Reply from Alex Scott Cramlington on 03/08/23

    Many thanks for custom and review Deborah, hope the new juke serves you well. James and the team.


  • 5

    By Anonymous on 24 July 2023 | Verified purchase

    Had a great and easy experience of buying my first car. Communication was excellent and went above and beyond what I expected. Outstanding standard of customer care and quality of car. Would highly recommend.

    Reply from Alex Scott Cramlington on 02/08/23

    Many thanks for your kind review Rebecca, hope the new Golf serves you well. Kevin and the team


  • 5

    You are always in control.

    By John Ferguson on 18 July 2023 | Verified purchase

    I wont shop anywhere else.They are so friendly and never push you.You are always in control which makes it a pleasant expierience.

    Reply from Alex Scott Cramlington on 02/08/23

    Many thanks for your continued support John, enjoy the new Karoq. Kevin and the team.


  • 5

    By AnneMcMahon on 11 July 2023 | Verified purchase

    Guy we dealt with was friendly and relaxed. Wasn’t pushy in any way just let us wander around, answered any questions. Gave us a good deal for our car.

    Reply from Alex Scott Cramlington on 13/07/23

    Many thanks for your custom and kind review Ann, hope the new Kadjar serves you well. James and the team


  • 5

    By Marcia Forster on 10 July 2023 | Verified purchase

    Kevin is always very helpful. We always buy our cars from him

    Reply from Alex Scott Cramlington on 13/07/23

    Many thanks for your continued custom Marcia, enjoy the new MG. Kevin and the team


  • 5

    By Anonymous on 14 June 2023 | Verified purchase

    Kevin goes out of his way to help, explains everything from start to Finnish ( novice car buyer) Damage done to bumper 2 wks after I got car, Kevin sorted the new part & repair out for me. Can't recommend Kevin at Alex Scott cars enough! Fantastic customer service!

    Reply from Alex Scott Cramlington on 15/06/23

    Many thanks for your continued custom jane, always a pleasure. Kevin and the team.


  • 5

    Focus st line 2020

    By gary appleby on 13 June 2023 | Verified purchase

    1st class service easy buying experience and no pressure told me what would be done on the car before pick up and kept me informed all the way good trade I. For my Nissan Qashqai Would definitely recommend Kevin and his team to anybody looking to buy a great quality used car because what they say will happen does happen in the timescale they say Absolutely cracking job well done

    Reply from Alex Scott Cramlington on 15/06/23

    Many thanks for the kind review Gary. Hope the new focus serves you well and you know where we are idf you need anything. Kevin and the team


  • 5

    Excellent service very efficient genuine and helpful

    By Anonymous on 06 June 2023 | Verified purchase

    Efficient customer focused service

    Reply from Alex Scott Cramlington on 06/06/23

    Many Thanks for your custom and kind review Karen, enjoy the new x1. Kevin and the team.


  • 5

    By Matilda Harrison on 22 May 2023 | Verified purchase

    What an easy car buying experience! Very low pressure, no hassling for a sale. Good price on the car and excellent part exchange rate offered on my old car. The included 6 month warranty on a second hand car added great piece of mind and the car itself is great and exactly as described. I will definitely return in the future, wish I’d found them earlier!

    Reply from Alex Scott Cramlington on 25/05/23

    thankyou for your custom and review Matilda. Enjoy the new corsa. Kevin and the team.


  • 5

    Alex was great to deal with so helpful

    By patrick joseph forbes on 22 May 2023 | Verified purchase

    Service was brillant

    Reply from Alex Scott Cramlington on 25/05/23

    Many thanks for the review Paddy. Was lovely to meet both yourself and wife. Glad the journey over from northern ireland was worth it. Enjoy your new 1 series. Kevin and the team.