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Customer reviews of Alex Scott Cramlington

At Alex Scott Cramlington we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Cramlington

Alex Scott Cramlington
5
4.9

Based on 650 customer reviews

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  • 5

    excellent service

    By Stuart P on 19 October 2016 | Verified purchase

    Our experience with alex scott cramlington was excellent!would highly recommended

    Reply from Alex Scott Cramlington on 20/10/16

    Very glad to hear that Stuart hope you enjoy your new Qashqai+2 Many thanks Paul and the team.


  • 5

    Great service

    By Mary S on 16 October 2016 | Verified purchase

    Bought a car and Kevin sold it to me he was fantastic!

    Reply from Alex Scott Cramlington on 17/10/16

    Many Thanks Mary, you bought yourself a lovely car. Happy motoring Kevin and the team.


  • 5

    Great Buying Experience

    By ANNE L on 12 October 2016 | Verified purchase

    Brilliant, I knew what I wanted and we made a deal quickly. Everything was sorted out and ready for me very quickly. Great service

    Reply from Alex Scott Cramlington on 17/10/16

    Glad your enjoying your civic and thanks for the review and hope the vehicle serves you well. Paul and the team.


  • 5

    Very helpful and friendly staff

    By TANIA C on 07 October 2016 | Verified purchase

    Very friendly, knowledgeable and helpful with a great selection of cars. Very happy dealing with Kevin and loving my new car.

    Reply from Alex Scott Cramlington on 17/10/16

    So glad your enjoying your new car, many thanks for the comments--HAPPY MOTORING


  • 5

    By Ross B on 28 November 2021 | Purchase not verified

    My experience at Alex Scott has to be one of the best experiences I've had when it comes to buying a car. I got a great price for my old car and my new car was absolutely immaculate as described on the advert couldn't be happier with it l, and a shout out to Kevin the salesman really nice and genuine guy would definitely buy from here again in the future.

    Reply from Alex Scott Cramlington on 06/12/21

    Many thanks for your custom and kind review Ross, hope the new megane serves you well. Kevin and the team


  • 5

    By Anonymous on 19 October 2021 | Purchase not verified

    Excellent service when purchasing the car and the staff were lovely and professional when I needed help working out the media system 😊 would recommend.


  • 5

    Stress free motoring

    By Michael P on 03 September 2021 | Purchase not verified

    Just bought a new Vauxhall from Alex Scott Cramlington. Paul was brilliant from start to finish. No nonsense or pressure, just old fashioned customer service and an attention to detail. Made purchasing the vehicle a pleasurable experience. Would highly recommend these guys and will definitely be back.

    Reply from Alex Scott Cramlington on 08/09/21

    Many thanks for the kind review Michael, enjoy the new corsa and you know where we are if you need anything. Paul and the team.


  • 5

    Best garage ever

    By Kevin R on 17 July 2021 | Purchase not verified

    Bought a car from them today, great guys, great stock choice and a great price! Bought the car in the morning, picked up this afternoon and they had done discs and pads too! Well happy! If you like your car purchases to be painless and professional then you won’t go wrong with them! 5stars

    Reply from Alex Scott Cramlington on 17/07/21

    Many thanks for your custom and kind review Kevin, hope the new focus serves you well. Paul and the team.


  • 5

    outstanding customer service

    By Angela B on 22 June 2021 | Purchase not verified

    bought a car last week and picked it up yesterday 21/06/2021 at this fantastic garage! from sales to picking the vehicle was as smooth as butter, outstanding customer service, extremely quick pick up and admin service i have ever experienced with a fully documented admin folder handed over ! will definitely purchase from this garage again in the future

    Reply from Alex Scott Cramlington on 24/06/21

    Many thanks Angela, Glad the journey up from Darlington was worth it, enjoy the sportage. Kevin and the team.


  • 5

    Great service, love the car! Thank you!

    By Tobias S on 07 March 2021 | Purchase not verified

    I bought a Golf from them entirely remotely (due to covid restrictions and due to living over 300 miles away). They made the whole sale process easy and the guy was very reassuring along the way. He was happy to send photos and videos so I had a great idea of the condition of the car before it arrived (which was immaculate!) He wasn't pushy at any point which made me happier to buy from them. Despite living over 300 miles away I would happily go back to them for future cars. Great service, love the car! Thank you!

    Reply from Alex Scott Cramlington on 08/03/21

    Many thanks Toby, hope you enjoy your new Golf and you know where we are if you need anything. James and the team.