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Customer reviews of Alex Scott Cramlington

At Alex Scott Cramlington we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Cramlington

Alex Scott Cramlington
5
4.9

Based on 650 customer reviews

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  • 5

    Great service. Quality car for an excellent price

    By malcolm G on 26 January 2021 | Verified purchase

    Very friendly, efficient and quality service. A pleasure to deal with and I'd absolutely buy from them again.

    Reply from Alex Scott Cramlington on 27/01/21

    Many thanks for the review and custom Malcolm, hope the new octavia serves you well. Kevin and the team.


  • 5

    Customer focused car sales

    By david B on 26 January 2021 | Verified purchase

    Excellent service by Alex Scott's general manager. He made the process of car buying easy and straight forward.

    Reply from Alex Scott Cramlington on 27/01/21

    Many thanks for your continued custom David, enjoy the new kuga. Kevin and the team.


  • 5

    Great service

    By benjamin M on 19 January 2021 | Verified purchase

    Good friendly service. Overall pleased with my new car.

    Reply from Alex Scott Cramlington on 20/01/21

    Many thanks for your custom and review Ben, Glad the journey over from cumbria was worth it. Enjoy the new Golf. Kevin and the team.


  • 5

    Good experience

    By alison T on 19 January 2021 | Verified purchase

    Good service from the staff. Nothing was too much trouble. Good selection of cars

    Reply from Alex Scott Cramlington on 19/01/21

    Many thanks once again for your continued custom Alison/David. Hope the new Q3 serves you well.Kevin and the team.


  • 5

    Highly recommend.

    By katharine A on 19 January 2021 | Verified purchase

    Always a returning customer. Good quality, value for money cars and service.

    Reply from Alex Scott Cramlington on 20/01/21

    Many thanks once again Katharine, hope the new CLA serves you well. Kevin and the team.


  • 5

    Cracking litte gem of a garage

    By paul T on 19 January 2021 | Verified purchase

    Effortless, walked in picked a car to look at had a test drive, offered a fair price, accepted deal done. Went back to pick the car up all ready at the time said and 5 minutes later paperwork done. What a cracking little garage, the cars they had were very well looked after and you could see they took pride in their work. COVID -19 THIS IS OF NOTE. EXCEPTIONAL THE MANAGER HAD SANITISED EVERYTHING MADE SURE EVERYONE WAS CORRECTLY DRESSED IN PPE AND ALL EQUIPMENT INCLUDING PENS AND CARD MACHINE WERE SANITISED. YOU CAN TELL THE GARAGE AND EMPLOYEES TAKE PRIDE IN THEIR WORK

    Reply from Alex Scott Cramlington on 19/01/21

    Many thanks Paul for both your kind review and custom.Hope the new zafira serves you well. Kevin and the team.


  • 5

    Buying a car

    By tracy L on 11 January 2021 | Verified purchase

    Excellent customer service couldn’t thank them enough

    Reply from Alex Scott Cramlington on 13/01/21

    Many thanks for your continued custom and review Tracy. Enjoy the new C1 Kevin and the team.


  • 5

    Couldn’t have been any better!

    By james C on 08 January 2021 | Verified purchase

    Superb service throughout, amazing part ex price and great prices on finance. Small issue with the car and Kevin has agreed to pay the cost of the repair at a garage local to me as I am over an hour from the dealership.

    Reply from Alex Scott Cramlington on 08/01/21

    Many thanks for you custom and review James. Glad the journey up from Hartlepool was worth it. Enjoy the new Leon. Kevin and the team.


  • 5

    Honest, transparent and reliable

    By ian P on 07 January 2021 | Verified purchase

    What a superb dealership. Honest, transparent and helped us through the whole process. I would recommend to my family and friend. Smooth transition from our old car to the mew one. Fantastic price we got on our old car and price of new one was brilliant. Thank you we are so pleased with the new car.

    Reply from Alex Scott Cramlington on 07/01/21

    Many thanks for your kind review and custom and hope the new sportage serves you well. Kevin and the team.


  • 5

    Car buying

    By peter C on 07 January 2021 | Verified purchase

    Friendly, easy to deal with no hassle and straight forward

    Reply from Alex Scott Cramlington on 08/01/21

    Many thanks for your continued support Peter. Hope your new Tucson serves you well. Kevin and the team.