Customer reviews of Alex Scott Cramlington

By john N on 10 December 2020 | Verified purchase

Third time over the last 10 years buying a car from this company. No pressure sales and great service!

Reply from Alex Scott Cramlington on 10/12/20

Many thanks for your kind review and continued custom John, hope the new b-class serves you well. Kevin and the team.

By susan F on 10 December 2020 | Verified purchase

I'm from Norfolk and quite happy to travel the country in search of a great 'quality' deal when buying my next car. The car that I purchased from Alex Scott in Cramlington was one of those great 'deals'. I had read many of his reviews and felt confident that I could trust Alex Scott Cramlington, my confidence was well founded. As everyone was in the 2nd lock down I had the pleasure of speaking with K***n ( by phone). He was really easy to communicate with and he followed up with a WhatsApp video of the car. The description and supporting video of the car was 'spot-on', the deposit and final payment were very efficiently sorted. 1 week later I travelled up to Cramlington to collect the car and 20 minutes after arrival I was driving back to home, deal done and a very happy Buyer. Thank you again for all your help K***n and your support team, you're a great example of the best of the UK's 2nd hand car selling industry R. F.

Reply from Alex Scott Cramlington on 10/12/20

Many thanks Robert glad you were happy with everything and i hope your wife enjoys her new Tucson. Kevin and the team

By william A on 10 December 2020 | Verified purchase

I had to drive a good distance to purchase this vehicle, but. it was well worth the tripe, most of the deal was carried out over the phone, which only left a small amount of paper work to sort out on the day of collection. Kevin was the person I dealt with, what was agreed on the deal was completed ,I would have no problems with dealing with them again, Kevin down to earth ,what a guy good to deal with. Bill A

Reply from Alex Scott Cramlington on 10/12/20

Many thanks for your kind review and custom Bill. Glad the journey up from Boston was deemed worth it. Enjoy the new sportage. Kevin and the team.

By susan C on 09 December 2020 | Verified purchase

Very helpful and friendly. Not pushy at all. They gave us plenty time and cars were really clean.

Reply from Alex Scott Cramlington on 10/12/20

Many Thanks Sue, hope the new Kadjar serves you well. Kevin and the team.

By george P on 03 December 2020 | Verified purchase

Excellent service - very fair and trustworthy. My purchased vehicle has proved to be in excellent condition.

Reply from Alex Scott Cramlington on 04/12/20

Many thanks for your custom and review George. Hope the new Octavia serves you well. Kevin and the team.

By megan S on 01 December 2020 | Verified purchase

Kevin was a pleasure to deal with. My daughter loves her Vauxhall Corsa.

Reply from Alex Scott Cramlington on 02/12/20

Many thanks for your kind review and custom. You know where we are if you need anything. Kevin and the team.

By alan P on 31 October 2020 | Verified purchase

Very good service and friendly staff ,I would use this company again

Reply from Alex Scott Cramlington on 02/11/20

Many thanks for your custom and review Alan, enjoy your new insignia. Paul and the team.

By sarah H on 29 October 2020 | Verified purchase

Great service got just the car I wanted for a great price....love my car

Reply from Alex Scott Cramlington on 29/10/20

Many thanks again for your custom Sarah, enjoy the new Mondeo and we appreciate the kind review. Kevin and the team.

By nadine G on 29 October 2020 | Verified purchase

Seen car on autotrader rang up and had test drive within an hour. So relaxed to take for test drive was told plenty fuel in take as much time as I wanted. Bought car straight away and picked up few days later. Had take car back for electric mirror but sorted it out no problem. Few little scratches on car I asked if could be sorted but still there but is a second hand car so expect a few.

Reply from Alex Scott Cramlington on 29/10/20

Many thanks for your custom and review Nadine, hope the new fiesta serves you well. Paul and the team.

By adelle M on 26 September 2020 | Verified purchase

Really delighted with the friendly, efficient service from the dealer. I had travelled a distance after seeing the car online and it was exactly as described and ready to go. I would definitely recommend this dealership.

Reply from Alex Scott Cramlington on 27/09/20

Many thanks Adelle, Glad the journey down from Scotland was worth it. You bought yourself a beautiful sportage. Enjoy and you know where we are if you need anything. Kevin and the team