Customer reviews of Alex Scott Cramlington

By SHAUN W on 26 September 2020 | Verified purchase

Great service from the staff i dealt with quick and efficient. Any additional requests i had they were only too happy to jump to the task to ensure my satisfaction. I think they did an outstanding jump. I'm more than happy with my BMW 1 series. Great job guys!!!

Reply from Alex Scott Cramlington on 27/09/20

Many thanks for your custom and review Shaun. Enjoy the new 1 series. Paul and the team.

By gillian M on 22 September 2020 | Verified purchase

Wasn't sure which car I wanted but they advised me without giving me a hard sell and let me test drive cars that I wanted to. Even gave me a discount on the car I eventually chose. Went over and above with fixing small marks on car. When I had a problem with the fuel they gave me a loan car overnight till they were certain problem was fixed. Would definitely recommend to family and friends.

Reply from Alex Scott Cramlington on 24/09/20

Many thanks Gillian, Glad you enjoying the new car and remember the diesel pump next time;) it's an easy mistake but no harm done this time. You know where we are if you need anything.Kevin and the team

By jeffrey B on 22 September 2020 | Verified purchase

Friendly helpful staff.Purchased a car and very satisfied with the car and the staff.Would buy another vehicle from them when I look to replace my existing vehicle.

Reply from Alex Scott Cramlington on 23/09/20

Many thanks for the review and custom Jeffrey.You bought yourself a lovely Qashqai. Paul and the team.

By laura W on 22 September 2020 | Verified purchase

Fantastic service from Paul, no pressure or hassle just honest help and communication. We bought the blue Mazda 6 and we couldn’t be happier! He was knowledgable, the car was valeted and MOT with 4 new tyres and I am very impressed. We will be coming back for our annual service and MOT for sure. The cars are all reasonably new and to a very high standard from what I could tell.

Reply from Alex Scott Cramlington on 23/09/20

Many thanks for your kind review and custom Laura, enjoy the new car.Paul and the team.

By ANTHONY M on 21 September 2020 | Verified purchase

Excellant customer service, sorted my car out fast couldnt fault the service!

Reply from Alex Scott Cramlington on 22/09/20

Many thanks for your review Anthony, enjoy the new fiesta. Paul and the team.

By DANIEL M on 21 September 2020 | Verified purchase

Excellent.

Reply from Alex Scott Cramlington on 22/09/20

Many thanks for your custom Daniel, enjoy your new ds3. Kevin and the team.

By robert L on 19 September 2020 | Verified purchase

Very pleasant. No hassle from sales people. Everything was done well a pleasure to do business.

Reply from Alex Scott Cramlington on 21/09/20

Many thanks for you business Robert, you bought yourself a lovely Kuga, enjoy and you know where we are if you need anything. Kevin and the team.

By alexander A on 19 September 2020 | Verified purchase

Very helpful and fair with part ex price the man who served us was very welcoming would return here for future car purchases

Reply from Alex Scott Cramlington on 21/09/20

Many thanks for your custom and review Alex, enjoy your new I30. Paul and the team.

By mark P on 15 September 2020 | Verified purchase

Over the last 30 years I’ve bought loads of cars and I can honestly say this was the best experience ever. Extremely friendly not pushy made the decision to buy the easiest I’ve ever had. I work in sales and had been to a. Couple if dealers and drove a few dars the main dealer was only interested in what extra insurance and finance he could sell even though I didn’t want ant the other dealer was extremely rude so lost out.if you want a friendly relaxed non pushy sales and be made to feel valued this is the place to go. I know where my first stop will be next time thanks to a great team

Reply from Alex Scott Cramlington on 16/09/20

Many thanks for your kind review and custom Mark, Hope the kuga serves you well and you know where we are if you need anything. Kevin and the team.

By VALERIE W on 15 September 2020 | Verified purchase

I found that all staff were very informative and everything about the whole experience went without a hitch! The car I bought (Renault Cactus) was immaculately cleaned and plenty petrol in.

Reply from Alex Scott Cramlington on 16/09/20

Many thanks Valerie, enjoy your new Cactus. Kevin and the team.