- Telephone:
- 01670 712240
Customer reviews of Alex Scott Cramlington
At Alex Scott Cramlington we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Alex Scott Cramlington
Based on 580 customer reviews
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5
World class!
By craig L on 23 June 2020 | Verified purchase
I cannot recommend this company enough - a proper community based business that treats its customers with respect. We had a full service, a MOT including four tyres, and light scratches buffed out - in fact the car was valetted within an inch of its life! It became apparent the AC needed gassing in the days after purchase and, when returned, this was done on the spot with no quibbles. Highly recommended.
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5
Unbelievable experience!
By mitchell T on 23 June 2020 | Verified purchase
What a dealership! Trustworthy, helpful and reassuring are all understatements. I enquired about a car in which I heard back the same day from Kev, he was very informative, kind and genuine. He was always communicating with me and kept me updated at all times, which was very reassuring for me as I was driving 2 and a half hours from Nottingham. On arrival I was greeted by another chap who was very friendly and well presentable who was quick to make me and my partner feel welcome and took us to show us our new car. I was extremely impressed with the car itself, the description of the car on the ad matched perfect in regards to its condition, not to mention how beautiful the car drove. I left very happy and still am very happy days on. The whole experience was spot on from start to finish, the garage was as trustworthy as it gets from the way the site looks, to how presentable and polite the staff were, down to most importantly the car itself. Kev even had the decency to check up on me
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5
Professional
By peter B on 19 June 2020 | Verified purchase
Very friendly staff and very professional made my experience very professional
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5
Amazing Work
By olivia H on 18 June 2020 | Verified purchase
Amazing help from the staff, and great work on the car! Super please with my first set of wheels!
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5
Fantastic
By fiona N on 18 June 2020 | Verified purchase
Good service, very professional Addressing COVID 19 social distancing Fab
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5
Great job alex scott (cramlington branch)
By david M on 06 June 2020 | Verified purchase
No issues what so ever viewed car before preparation couple of little dings in door all done for when collected fully valeted and sanitised 👍
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5
Excellent customer service
By james Y on 06 June 2020 | Verified purchase
Kevin was a pleasure to deal with. He went out of his way to answer all or questions and sort out private number plates for me fully recommend
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5
Honest and professional
By tracy N on 03 June 2020 | Verified purchase
Helpful staff for me being a first time not a clue buyer
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5
Amazing! Lovely, friendly staff. 100% recommend
By kirsty K on 03 June 2020 | Verified purchase
Really really good experience at Alex scott. Bought the car & love it. No problems at all, nothing was a bother for the staff, very helpful and lovely guys. There was no pressure to buy the car either, nothing worse then pushy salesmen & these guys where the exact opposite, very friendly. I'd definitely return for another car purchase if/when needed :) Thanks for an easy purchase.
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5
Great Service
By james D on 03 June 2020 | Verified purchase
Good experience and a fair trade in price. Allowed me to take vehicle home to test with family which was amazingly useful.