Customer reviews of Alex Scott Cramlington

By margaret S on 28 January 2021 | Verified purchase

Great experience all round - very prompt and friendly service, the team couldn't have done more to help and make sure I got what I wanted in a car. Car itself was in great shape and spotless, and I love it! All service completely Covid secure. Very highly recommend Alex Scott Cramlington - if you're looking for a low mileage, quality used car then it's a great choice.

Reply from Alex Scott Cramlington on 28/01/21

Many thanks for your custom and kind review Margaret, enjoy the new Golf and you know where we are if you need anything. Kevin and the team.

By malcolm G on 26 January 2021 | Verified purchase

Very friendly, efficient and quality service. A pleasure to deal with and I'd absolutely buy from them again.

Reply from Alex Scott Cramlington on 27/01/21

Many thanks for the review and custom Malcolm, hope the new octavia serves you well. Kevin and the team.

By david B on 26 January 2021 | Verified purchase

Excellent service by Alex Scott's general manager. He made the process of car buying easy and straight forward.

Reply from Alex Scott Cramlington on 27/01/21

Many thanks for your continued custom David, enjoy the new kuga. Kevin and the team.

By benjamin M on 19 January 2021 | Verified purchase

Good friendly service. Overall pleased with my new car.

Reply from Alex Scott Cramlington on 20/01/21

Many thanks for your custom and review Ben, Glad the journey over from cumbria was worth it. Enjoy the new Golf. Kevin and the team.

By alison T on 19 January 2021 | Verified purchase

Good service from the staff. Nothing was too much trouble. Good selection of cars

Reply from Alex Scott Cramlington on 19/01/21

Many thanks once again for your continued custom Alison/David. Hope the new Q3 serves you well.Kevin and the team.

By katharine A on 19 January 2021 | Verified purchase

Always a returning customer. Good quality, value for money cars and service.

Reply from Alex Scott Cramlington on 20/01/21

Many thanks once again Katharine, hope the new CLA serves you well. Kevin and the team.

By paul T on 19 January 2021 | Verified purchase

Effortless, walked in picked a car to look at had a test drive, offered a fair price, accepted deal done. Went back to pick the car up all ready at the time said and 5 minutes later paperwork done. What a cracking little garage, the cars they had were very well looked after and you could see they took pride in their work. COVID -19 THIS IS OF NOTE. EXCEPTIONAL THE MANAGER HAD SANITISED EVERYTHING MADE SURE EVERYONE WAS CORRECTLY DRESSED IN PPE AND ALL EQUIPMENT INCLUDING PENS AND CARD MACHINE WERE SANITISED. YOU CAN TELL THE GARAGE AND EMPLOYEES TAKE PRIDE IN THEIR WORK

Reply from Alex Scott Cramlington on 19/01/21

Many thanks Paul for both your kind review and custom.Hope the new zafira serves you well. Kevin and the team.

By tracy L on 11 January 2021 | Verified purchase

Excellent customer service couldn’t thank them enough

Reply from Alex Scott Cramlington on 13/01/21

Many thanks for your continued custom and review Tracy. Enjoy the new C1 Kevin and the team.

By james C on 08 January 2021 | Verified purchase

Superb service throughout, amazing part ex price and great prices on finance. Small issue with the car and Kevin has agreed to pay the cost of the repair at a garage local to me as I am over an hour from the dealership.

Reply from Alex Scott Cramlington on 08/01/21

Many thanks for you custom and review James. Glad the journey up from Hartlepool was worth it. Enjoy the new Leon. Kevin and the team.

By ian P on 07 January 2021 | Verified purchase

What a superb dealership. Honest, transparent and helped us through the whole process. I would recommend to my family and friend. Smooth transition from our old car to the mew one. Fantastic price we got on our old car and price of new one was brilliant. Thank you we are so pleased with the new car.

Reply from Alex Scott Cramlington on 07/01/21

Many thanks for your kind review and custom and hope the new sportage serves you well. Kevin and the team.