Customer reviews of Alex Scott Cramlington

By nadine G on 29 October 2020 | Verified purchase

Seen car on autotrader rang up and had test drive within an hour. So relaxed to take for test drive was told plenty fuel in take as much time as I wanted. Bought car straight away and picked up few days later. Had take car back for electric mirror but sorted it out no problem. Few little scratches on car I asked if could be sorted but still there but is a second hand car so expect a few.

Reply from Alex Scott Cramlington on 29/10/20

Many thanks for your custom and review Nadine, hope the new fiesta serves you well. Paul and the team.

By adelle M on 26 September 2020 | Verified purchase

Really delighted with the friendly, efficient service from the dealer. I had travelled a distance after seeing the car online and it was exactly as described and ready to go. I would definitely recommend this dealership.

Reply from Alex Scott Cramlington on 27/09/20

Many thanks Adelle, Glad the journey down from Scotland was worth it. You bought yourself a beautiful sportage. Enjoy and you know where we are if you need anything. Kevin and the team

By SHAUN W on 26 September 2020 | Verified purchase

Great service from the staff i dealt with quick and efficient. Any additional requests i had they were only too happy to jump to the task to ensure my satisfaction. I think they did an outstanding jump. I'm more than happy with my BMW 1 series. Great job guys!!!

Reply from Alex Scott Cramlington on 27/09/20

Many thanks for your custom and review Shaun. Enjoy the new 1 series. Paul and the team.

By gillian M on 22 September 2020 | Verified purchase

Wasn't sure which car I wanted but they advised me without giving me a hard sell and let me test drive cars that I wanted to. Even gave me a discount on the car I eventually chose. Went over and above with fixing small marks on car. When I had a problem with the fuel they gave me a loan car overnight till they were certain problem was fixed. Would definitely recommend to family and friends.

Reply from Alex Scott Cramlington on 24/09/20

Many thanks Gillian, Glad you enjoying the new car and remember the diesel pump next time;) it's an easy mistake but no harm done this time. You know where we are if you need anything.Kevin and the team

By jeffrey B on 22 September 2020 | Verified purchase

Friendly helpful staff.Purchased a car and very satisfied with the car and the staff.Would buy another vehicle from them when I look to replace my existing vehicle.

Reply from Alex Scott Cramlington on 23/09/20

Many thanks for the review and custom Jeffrey.You bought yourself a lovely Qashqai. Paul and the team.

By laura W on 22 September 2020 | Verified purchase

Fantastic service from Paul, no pressure or hassle just honest help and communication. We bought the blue Mazda 6 and we couldn’t be happier! He was knowledgable, the car was valeted and MOT with 4 new tyres and I am very impressed. We will be coming back for our annual service and MOT for sure. The cars are all reasonably new and to a very high standard from what I could tell.

Reply from Alex Scott Cramlington on 23/09/20

Many thanks for your kind review and custom Laura, enjoy the new car.Paul and the team.

By ANTHONY M on 21 September 2020 | Verified purchase

Excellant customer service, sorted my car out fast couldnt fault the service!

Reply from Alex Scott Cramlington on 22/09/20

Many thanks for your review Anthony, enjoy the new fiesta. Paul and the team.

By DANIEL M on 21 September 2020 | Verified purchase

Excellent.

Reply from Alex Scott Cramlington on 22/09/20

Many thanks for your custom Daniel, enjoy your new ds3. Kevin and the team.

By robert L on 19 September 2020 | Verified purchase

Very pleasant. No hassle from sales people. Everything was done well a pleasure to do business.

Reply from Alex Scott Cramlington on 21/09/20

Many thanks for you business Robert, you bought yourself a lovely Kuga, enjoy and you know where we are if you need anything. Kevin and the team.

By alexander A on 19 September 2020 | Verified purchase

Very helpful and fair with part ex price the man who served us was very welcoming would return here for future car purchases

Reply from Alex Scott Cramlington on 21/09/20

Many thanks for your custom and review Alex, enjoy your new I30. Paul and the team.